| Home | Last updated: 2025-Jul-5 07:19:51 PST |
| Home | Last updated: 2025-Jul-5 07:19:51 PST |
Types of Water Notices and Treatment
| Underlying Problems: Unsatisfactory water sample result. Possibly due to high water usage | |
| Steps Taken to Remedy: · The operator has been notified that his system is on a Precautionary Boil Water Notice · The operator has been instructed to notify the water users, and resources on how to do this have been provided to the operator (see above) · The operator has been provided information on how to have the Boil Water Notice rescinded | |
| Corrective Actions Remaining: · Perform a shock chlorination of the well. · Submit 2 bacteriological samples taken a minimum of 24 hours apart showing the absence of Total Coliforms and E. Coli · Perform an assessment of the well, reservoir, and distribution system to determine if it is protected against contamination. |
| Underlying Problems: An E.coli positive sample (2 Ecoli) was detected from a sample taken at the “Water Cooler” sample site. Potential rational for result is someone with contaminated hands touched the nozzel | |
| Steps Taken to Remedy: · Water users to be informed of the Boil Water Notice. Signage to be posted. · Cooler to be bleached and flushed prior to re-sample. | |
| Corrective Actions Remaining: Submit 2 samples from each sample site, taken 24hrs apart that are free of both total coliforms and E.coli. As per permit conditions, a minimum of one bacteriological sample per site, per month must be submitted during operation. |
| Underlying Problems: Water System burned down. Currently provided raw untreated lake water. Sample results with >120 cfu/ml total coliforms. Positive for E.coli. | |
| Steps Taken to Remedy: Boil Water by Dale Chen. Further Follow-up Jonathan Wong. | |
| Corrective Actions Remaining: Rebuild treatment system. Shock distribution. |
| Underlying Problems: Unsatisfactory water result received (65.9 total coliforms, 0 E. coli). Cause of unsatisfactory bacteriological water result is currently unknown. Inspection report from 2018 identified levels of arsenic in the water (0.015 mg/L) that exceed the Maximum Acceptable Concentration (MAC) (0.010 mg/L). Currently there is no treatment installed to remove arsenic or bacteria from the water. | |
| Steps Taken to Remedy: Do Not Consume Notice issued for this water system. Operator instructed to notify all users that a Do Not Consume Notice is in effect. Resources on how to do this provided to the operator. | |
| Corrective Actions Remaining: Submit re-samples from multiple locations throughout the distribution system (Campsite, Cabin and Kitchen sampling sites). Two sets of satisfactory water results (0 total coliforms, 0 E. coli), collected at least 24 hours apart, must be received. Submit a sample for chemical testing to determine what the current level of arsenic is in the water. If arsenic still exceeds the MAC, operator will need to hire a treatment specialist to assess the water system and propose a treatment method to reduce levels of arsenic to meet the Guidelines for Canadian Drinking Water Quality. |
| Underlying Problems: Unknown - Adverse bacteriological water quality results within the distribution system. Annual cistern cleaning does not appear to have been conducted. | |
| Steps Taken to Remedy: 1. Renters notified of boil water notice. 2. Cistern and well cleaning/disinfection instructed by EHO. 3. Samples to be collected from source and distribution to further identify source of contamination. | |
| Corrective Actions Remaining: 1. Resampling of both the source (prior to cistern) and distribution (post cistern) to further determine the source of contamination is required. 2. Upon assessment of sample results a minimum of two samples (taken 24 hours apart) from each the source and distribution would be required to remove the boil water notice at this time. |
| Underlying Problems: Unsatisfactory bacteriological results | |
| Steps Taken to Remedy: Notify all the water users of Boil Water Notice | |
| Corrective Actions Remaining: 1. Provide potable water for all the water users 2. Shock chlorinate and flush the water system 3. Do not use water during shock chlorination 4. Re-sample the water from the water system |
| Underlying Problems: The Canadian Drinking Water Guidelines provides a Maximum Allowable Concentration (MAC) of 0.12 mg/L for Manganese in drinking water supplies. Chemical analysis of deep Well, collected Jan. 15, 2023, identified manganese levels of 0.33 mg/L. | |
| Steps Taken to Remedy: Notification about the Water Quality Advisory (WQA) to be distributed to users of Bearberry Meadows Guesthouse water system by operator. EHO has provided the operator help with public communication being sent out to the water users. | |
| Corrective Actions Remaining: 1) The raw water from the well must be treated to bring down the levels of manganese at or below 0.12 mg/L (MAC established by Health Canada) and submit a chemical analysis testing for the treated water showing the levels of manganese at or below 0.12 mg/L OR If the individual houses using the well water are equipped with point-of-use water treatment systems (water softeners), they must test the treated water for manganese levels to check if they are able achieving a reduction in manganese levels meeting the levels set by Health Canada at or below 0.12 mg/L. submit individual chemical analysis testing for the treated water from all the four houses. 2) The guidance document for manganese recommends testing quarterly for the first year, to ensure the results are not a one time event and to get a better representation of the concentration. The quarterly sample should be both from the untreated source and the treated (softener) water to get to the most accurate readings |
| Underlying Problems: Unsatisfactory water sample result. | |
| Steps Taken to Remedy: Activate Boil Water Notice and Emergency Reponse Plan Provide bottled water to staff and users | |
| Corrective Actions Remaining: Post Boil Water Notice Signs Ivestigate cause of unsatisfactory water result Service or repair water system Purchase DPD & test tube Free Chlorine test kit and meaure chlorine levels frequently at different points in the distribution system Maintain a chlorine residual of at least 0.2ppm Disinfect and flush water system Take 2 satisfactory samples at least 24 hours apart |
| Underlying Problems: Source for the facility is Sinclair Mills CWS - historically not potable and on an onging BWN. | |
| Steps Taken to Remedy: Treatment is required. | |
| Corrective Actions Remaining: Filtration and UV unit are being investigated and expected to be installed in the next month or so for this facity only. The rest of Sinclair Mills CWS will remain on the BWN. |
| Underlying Problems: Unknown – pending equipment status check | |
| Steps Taken to Remedy: “public notification | |
| Corrective Actions Remaining: 1) Confirm the status of the UV treatment system to ensure it’s working properly 2) Notify the customers by putting signs up to boil the water before drinking 3) Conduct a shock chlorination to the system 4) Re-sample on the next two weeks (Burnslake has only 1 drop off day per week) |
| Underlying Problems: Properties are widely dispersed - extensive distribution system; cooperative organization has insufficient funding. | |
| Steps Taken to Remedy: Residents advised to boil water. Private School has its own UV disinfection system. | |
| Corrective Actions Remaining: Disinfection needs to be applied throughout the entire water system. |
| Underlying Problems: Manganese above the Maximum Acceptable Concentration | |
| Steps Taken to Remedy: Emergency Response and Contingency Plan activated. -Notify consumers of the risk to bottle fed infants and the elderly. | |
| Corrective Actions Remaining: -Continue sampling as per the Environmental Health Officer request to determine the levels of manganese in the distribution system and provide copies of sample results to Northern Health. -Continue liaising with drinking water specialist and /or public health engineers to assess and propose a treatment specific for the system to reduce the level of manganese to below the maximum acceptable concentration. -Submit the treatment proposal to Northern Health Public Health Engineer in a construction permit application and install the approved treatment system to reduce manganese. -Submit post treatment samples in accordance with conditions of the proposed construction permit to ascertain treatment efficacy. |
| Underlying Problems: Manganese levels exceed the Canadian Drinking Water Quality Guidelines maximum allowable concentration (MAC) of 0.12mg/L. Manganese is a naturally occurring element found in food, soil, air and in drinking water. It is a necessary mineral for human health, however based on recent research, developmental impairment has been shown in bottle fed infants and young children if there is too high of Manganese ingestion through contaminated drinking water. An assessment of manganese levels was conducted in 2021, 2022 and 2023 by sampling the water. Upon completion, it was determined that manganese levels exceeded the MAC of 0.12mg/L and, as a result, a community advisory would be required. A health advisory is in now in effect for bottle fed infants. | |
| Steps Taken to Remedy: Notify impacted users of the Water Quality Advisory (WQA) as per the steps outlined during a recent inspection. Signage to be posted in view of the users at the pumphouse and monitored to ensure they remain in place throughout the advisory. Continue to monitor level of manganese and report results to EHO. | |
| Corrective Actions Remaining: Consideration of treatment plant options to lower source manganese levels below 0.12mg/L as per the Canadian Drinking Water Quality Guidelines. Send results to EHO indicating the level of manganese is below the MAC. |
| Underlying Problems: Unacceptable microbiological water quality results along with operator informing Northern Health that there was a recent failure in the integrity of the distribution system. The operator was also unaware if the distribution system had been properly flushed and disinfected after the distribution system integrity failure. | |
| Steps Taken to Remedy: Contacted operator to discuss the overgrowth of bacteria in the most recent samples taken, as well as the potential cause of the unacceptable microbiological water quality results. Operator will need to provide public notice to all appropriate parties of the Boil Water Notice, as well as place signs on all publicly accessible taps. | |
| Corrective Actions Remaining: Provide public notice to users. Operator also needs to determine if the treatment system is operational, if the distribution system has been repaired and is intact, as well as levels of residual chlorine within the system. The distribution system needs to be flushed and disinfected, as well as sampling sites Cabin 4 and Cabin 9 resampled at least one week after disinfecting the lines. At least two consecutive sets of satisfactory samples collected at least 24 hours apart will also be required. |
| Underlying Problems: 1. Surface water source with treatment system that has not been assessed by the Public Health Engineer. Treatment will need upgrades to meet provincial 4-3-2-1-0 guidelines for treatment of a surface water source. | |
| Steps Taken to Remedy: The water users have been notified by owner that a boil water notice is in effect. Signage has been posted in the common laundry facility. Operator has been working with Environmental Health Officer to submit an Application for Waterworks Construction Permit. | |
| Corrective Actions Remaining: 1. Application for Waterworks Construction Permit must be submitted to the Environmental Health Officer and Public Health Engineer by September 20, 2021. Assessment by Public Health Engineer required. 2. Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum 24 hours apart, are absent for Coliform bacteria and E. coli. |
| Underlying Problems: May/June 2018 – Well reported to be dry and the likely cause was noted as “reduced artesian flow” by a professional well driller. Due to remote location and lack of drinking water transportation services, operators have not been able to submit bacteriological water sampling for testing. Options of Yukon Labs in Whitehorse and NorLabs in Prince Rupert were provided. June 2019 – Additional issues with well yield requiring repairs to the source/system. | |
| Steps Taken to Remedy: Operator contacted EHO Peiris. Emergency works conducted on water system: June 27th 2018 – Well driller pumped/siphoned the water in the well to improve the flow. July 3rd 2018 – BWN signage posted at the camp fill station. Website updated to inform the public of BWN status. June 7th 2019 – system having issues with water yield and access. Operator will be submitting a CP for the installation of a hand pump and other works. BWN signage on-site and website remain | |
| Corrective Actions Remaining: Flush water system. Submit two bacteriological water samples at least 24 hours apart to confirm satisfactory water results. |
| Underlying Problems: Unsatisfactory water result received (overgrown with total coliforms, 0 E. coli). This is the only recent water sample for the system. Sample collected from a spray nozzle faucet in the kitchen. Operator typically removes the aerator and disinfects the faucet but believes that this step may have been missed when collecting this most recent sample. Water operator explained that the source water was high in turbidity at the time of sample collection due to high rainfall. After treatment, the water still has a slight tinge of colour that is not typical. | |
| Steps Taken to Remedy: - Boil Water Notice issued to the water system. Water operator instructed to notify all water users of the Boil Water Notice in effect. - Operator confirmed the UV treatment system is equipped with a solenoid valve and was in good working condition at time of sample collection. - Operator replaced filters and cleaned the quartz sleeve covering the UV light. - Operator provided the most recent chlorine residual readings (0.42 ppm and 0.38 ppm). | |
| Corrective Actions Remaining: - Operator to re-sample the kitchen tap and submit a sample from the pumphouse after treatment sampling site. - To rescind the Boil Water Notice, two sets of satisfactory samples (0 total coliforms, 0 E. coli), collected at least 24 hours apart, must be received. - Ensure that all disinfection and water treatment equipment is working as intended. - Maintain chlorine residual at a minimum of 0.2 ppm throughout the distribution system. - Hire a treatment specialist to assess the water system and propose an effective treatment system that meets the BC Drinking Water Treatment Objectives. - Submit a complete Application for Waterworks Construction Permit outlining the proposed work to ensure the treatment system meets the BC Drinking Water Treatment Objectives. - Before any work is conducted, the Public Health Engineer must issue a Construction Permit approving the proposed work. - To rescind the Boil Water Notice, the treatment equipment must work as intended and meet the BC Drinking Water Treatment Objectives. - Two sets of satisfactory water results must be received (0 total coliforms, 0 E. coli) after work is completed. - Maintain chlorine residual at a minimum of 0.2 ppm throughout the distribution system. |
| Underlying Problems: - 4 Ecoli and 5 Total coliforms were identified at the “Kitchen Tap” sample site. - Not enough sampling data available. - New operator with no training. | |
| Steps Taken to Remedy: - Initiate Emergency Response Plan - Notify all users that a Boil water Notice is in effect | |
| Corrective Actions Remaining: · Operator to take a small water course · Update and maintain Emergency Response Plan. · Address sampling locations and look at updating the appropriate site. · The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart and be free of both total coliform bacteria or Escherichia coli |
| Underlying Problems: Dug well not properly constructed and is at risk of contamination. Efficacy of treatment is unknown, not approved to meet NH treatment objectives for groundwater at risk of containing pathogens. In addition, the operator has not submitted a bacteriological sample, or has not provided the Health Authority records of sample results since 2013. | |
| Steps Taken to Remedy: Users of the facility are required to supply their own drinking water, which is stated on facility website. There are also BWN signs posted at the facility. | |
| Corrective Actions Remaining: IF – water system is to be repaired or re-built, submit an Application for Waterworks Construction Permit including all supporting documentation for proposed new system. It is strongly recommended that this is prepared by a professional engineer with experience in waterworks design and registered to practice in BC. IF – the water system will not be repaired or re-built, it must be taken out of service and decommissioned as it is not suitable for use as a potable water system. It may be possible to continue using the water, untreated, for non-domestic purposes (i.e. washroom sinks, toilets), but all connections to other taps and fixtures must be permanently severed or have backflow prevention devices in place. This must be approved by an EHO. |
| Underlying Problems: 1. Since July 7, 2009 there have been 6 samples submitted to the lab for bacteriological testing and 5 have come back positive for bacteria. Coliforms are potential indicators that harmful bacteria may be present and therefore precautions should be taken. 2. This is a shallow well next to Tyhee Lake and is under the influence of surface waters. Treatment is required if this source is to continue to be used. | |
| Steps Taken to Remedy: 1. Signage is to be placed at all accessible taps explaining that this water is not acceptable for consumption without boiling (signage will be provided). Date completed: _________________ | |
| Corrective Actions Remaining: 1. Provision of bottled water or boiling is acceptable for the 2013 season. 2. Education is to be provided to all staff and guests on the proper use of water during a boil water notice. 3. An alternate source of water or efficient treatment must be agreed upon between the operator and the EHO prior to 2014 operating season. |
| Underlying Problems: · Compromised cistern- following a few adverse water results at the “Scale” sample site, an investigation was conducted of the system, determining that the cistern was cracked, allowing surface water run off to enter the tank. | |
| Steps Taken to Remedy: · Initiate Emergency Response Plan · Notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; | |
| Corrective Actions Remaining: · Replace damaged Cistern · Disinfect Cistern and distribution line post replacement. · The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart and be free of both total coliform bacteria or Escherichia coli |
| Underlying Problems: Operator stated that the facility only uses their clarifier and chlorine disinfectant this time of year; therefore, the facility is not meeting the treatment requirements for their surface water source. The Environmental Health Officer also observed that the coagulants, polymers, sand, and disc filters were not in use during the inspection. Post-clarifier turbidity was measured at an average of 1.65 NTU, above the maximum allowable 1 NTU. | |
| Steps Taken to Remedy: - Informed Operator of the issuance of the BWN over the phone, who also agreed to notify water users. | |
| Corrective Actions Remaining: - A Construction Permit Application must be submitted to, and approval granted by, Northern Health's Public Health Engineering department. - After any necessary construction has been completed, removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum of 24 hours apart, are absent from total coliforms and E. coli. |
| Underlying Problems: Unsatisfactory bacteriological results | |
| Steps Taken to Remedy: Notify all the water users of Boil Water Notice | |
| Corrective Actions Remaining: 1. Shock chlorinate and flush the water system. 2. Re-sample the water from the distribution system twice 24 hours apart. 3. Investigate for causes of contamination and any underlying concerns. |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: Unknown | |
| Steps Taken to Remedy: 1. Initiated Boil Water Advisory. Informed tenants and posted signage. | |
| Corrective Actions Remaining: 1. Shock chlorinate and flush water system over the weekend. (August 7-8). Resample. 2. Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum 24 hours apart, are absent of Coliform bacteria and E. coli |
| Underlying Problems: Water sample results came back “overgrown with coliforms.” Operator believes the system is overdue for maintenance. He plans to clean and shock chlorination the water storage tank & water lines. | |
| Steps Taken to Remedy: Current practice at Chetwynd Mechanical Pulp is to post “do not drink water” signs at every tap and to provide staff with bottled water to use. Staff know not to drink the tap water. Follow Emergency Response Plan | |
| Corrective Actions Remaining: Clean, disinfect and flush the water system Start testing and recording the chlorine residual Submit 2 satisfactory water samples at |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: Unsatisfactory Water Sample Result Water system appears to have regular annual TC growth around summer time and warm weather. Operator identified potential causes as: seasonal events, or the recent change of the water filter. Operator also identified that they are close their annual disinfection time and the last disinfection took place in August 2021. | |
| Steps Taken to Remedy: Contact with the Operator and assessment taken by Dianna Vuu. Water Quality Advisory (WQA) issued by EHO Neelam Hayer on behalf of D. Vuu. Operator has been notified of the unsatisfatory water sample results. Written email has been sent to operator with instructions for what communication/actions are required for WQA. | |
| Corrective Actions Remaining: Operator must notify water users of WQA. Operator should clean and disinfect water system. One bacteriological sample showing absence of total coliforms and E. coli is required prior to EHO assessment for removal of the WQA. |
| Underlying Problems: Presence of E.coli | |
| Steps Taken to Remedy: Boil Water Notice Signage (required for all water dispensing units including all washrooms, handwashing sinks, and kitchen sinks etc.) A guidance document had been attached to this email. Ensure that all employees are aware and understand the content of the guidance document Make bottle water available for employee for drinking purposes. For hand washing, tap water could still be used however, ensure that an alcohol sanitizer is used after drying hands. | |
| Corrective Actions Remaining: Investigate the water treatment component and confirm working status of the water treatment component Water sampling is required at least twice a month. By collecting these data, we will be able to monitor the quality of the water source and functionality of the treatment systems. The boil water notice is to be kept in place until the investigation of the water system is completed. |
| Underlying Problems: Adverse water samples received showing presence of 3 E.Coli and 3 Total Coliforms. Additional information related to underlying problems is unavalable at this time. | |
| Steps Taken to Remedy: - Boil Water Notice signage is to be put in place and reported back to the EHO. All signage should state that water is to be boiled for a minimum of 1 minute prior to consumption. - Email sent by EHO clarifying well disinfection and sampling process. | |
| Corrective Actions Remaining: 1. Well disinfection is required. Procedures provided to assist with conducting this process. 2. Two sample results, taken 24 hours apart, showing the absence of Total Coliforms and E.Coli are required prior to EHO assessment for notice removal. Samples results are to be received from an accredited laboratory in BC. 3. Assess the area immediately surrounding the source to confirm that there are no hazards (septic failure) that could have contaminated the water supply. Report findings to the EHO. 4. Upon completion of corrective actions remaining a written agreement is required from the owner/operator stating how they will maintain future sampling frequencies. Otherwise consideration for the reissuace of a WQA should be taken by the rescinding EHO. |
| Underlying Problems: Surface source to the Endako River via an infiltration gallery with no disinfection. Cross-connected to the fire system open reservoir. | |
| Steps Taken to Remedy: Warning signs installed; bottled water provided. No exposure to the public. | |
| Corrective Actions Remaining: New water system needed with a groundwater source or installation of disinfection with filtration to treat current surface water source. |
| Underlying Problems: Unsatisfactory bacteriological sample at sample site. | |
| Steps Taken to Remedy: Called the operator. Operator will shock chlorinate the well, then resample. | |
| Corrective Actions Remaining: Area EHO to conduct an inspection once initial steps are taken. |
| Underlying Problems: No disinfection of surface water source. | |
| Steps Taken to Remedy: Funding and Instalation of WTP. | |
| Corrective Actions Remaining: Instalation of WTP. |
| Underlying Problems: Immediate issue is a failed bulb in UV system. | |
| Steps Taken to Remedy: The operator was requested to issue a boil water notice to the water users and disinfect the water system. | |
| Corrective Actions Remaining: The water system will need to be shock-chlorinated, flushed and re-sampled. Two sets of consecutive samples collected from 24 hours apart will need to show no bacteria present. CP application needs to be submitted. New ERP must be submitted. |
| Underlying Problems: The treatment system needed for a surface water source is not yet fully operational. | |
| Steps Taken to Remedy: Complete the waterworks construction application, receive an approved construction permit, receive and pass an inspection of the water system, and submit water samples for testing showing the absence of E.coli and coliforms. | |
| Corrective Actions Remaining: 1. Submit a water system construction permit application. 2. After approval is granted from the Northern Health Public Health Engineer, complete the construction of the water treatment system 3. An inspection conducted either by the Public Health Engineer or Environmental Health Officer, verifying that the system present matches the system approved in the construction permit. 4. After the previously noted changes have been made; it is required that the results of 2 consecutive water samples, taken a minimum of 24 hours apart and that are absent for Coliforms and E.coli, be submitted to the Health Authority before the removal of the Boil Water Notice will be considered. |
| Underlying Problems: Surface water source without any means of disinfection. | |
| Steps Taken to Remedy: Operator informs guests verbally and with signage, of their need to boil any drinking water. Owner and renters use bottled water for drinking and boil their water for domestic purposes. | |
| Corrective Actions Remaining: Operator instructed to apply for a construction permit and install disinfection. Operator to consider point of entry or point of use treatment for each buidling serviced by the water system. |
| Underlying Problems: Shallow dug well is approximately 6.0 meters (~20 ft) deep. Only chlorine is added as a means of disinfection for this GUDI (groundwater under the direct influence of surface water) source. No studies or analyses have been conducted to prove that this well is not under the direct influence of surface water or at risk of pathogens. Current chlorine contact time is not adequate for the treatment of pathogenic protozoa. | |
| Steps Taken to Remedy: Operator is planning a meeting with all the water users to discuss next steps and strategy to install further treatment. Operator is arranging to send a water sample for chemical analysis. | |
| Corrective Actions Remaining: 1.Operator must obtain Waterworks Construction Permit from Northern Health Authority. 2.Water treatment system must be installed, followed by an inspection conducted by the Drinking Water Officer/Environmental Health Officer. 3.After the previously noted actions have been made; it is required that the results of 2 consecutive water samples, taken a minimum of 24 hours apart and that are absent for Coliforms and E. coli, be submitted to the Health Authority before the removal of the Boil Water Notice will be considered. |
| Underlying Problems: Surface water source with no disinfection. | |
| Steps Taken to Remedy: Operator notified; warning signs posted to boil water. | |
| Corrective Actions Remaining: Apply for a construction permit for design approval of disinfection equipment, followed by purchase and installation. Also need to initiate regular water sampling. |
| Underlying Problems: Unknown water quality and safety. The facility has a flowing surface water source with no treatment. Currently no active form of treatment available. | |
| Steps Taken to Remedy: Public Notification on all available hand washing stations in the washroom (x4), kitchen (x1). Boil water before consumption, making food, and brushing teeth. | |
| Corrective Actions Remaining: Lack of emergency response plan. Water system data collection form (contact information update), system layout and sampling site. Lack of water sampling. |
| Underlying Problems: Insufficient System Maintenance: · The water system at Dynamic Deforestation 2 has not received adequate maintenance. Regular cleaning and repairs that are essential to prevent bacterial growth. E. coli Contamination: · E. coli, a fecal indicator bacterium, was detected in the water sample. This finding indicate fecal contamination of drinking water. Total Coliforms Exceedance: · Total coliforms, a broader group of bacteria, were also present beyond acceptable regulatory limits. | |
| Steps Taken to Remedy: 1. Operator is aware and will notify all internal and external stakeholders of the water quality. 2. Operator is to post signage of the boil water notice at all plumbing fixtures intended for drinking water. | |
| Corrective Actions Remaining: 1. Access their treatment and chlorine residual protocols and ensure proper operation of their potable water supply. 2. Two satisfactory drinking water sample results that are 24 hours apart. |
| Underlying Problems: Unsatisfactory bacteriological result from the kitchen tap | |
| Steps Taken to Remedy: Notify all the water users of Boil Water Notice on the kitchen water system | |
| Corrective Actions Remaining: 1. Examine the filtration system, batch chlorination procedures, kitchen tank and pipes. 2. Investigate for causes of contamination and any underlying concerns. 3. Shock chlorinate and flush the kitchen water system 4. Increase the amount the 6% bleach that will mix with filtered water during batch chlorination and test the FAC (above 1ppm but below 2ppm) at kitchen tap every day 5. Re-sample the water from the distribution system. 6. In order to lift the Boil Water Notice, there must be two consecutive satisfactory water samples taken at least 24 hours apart. |
| Underlying Problems: Treatment upgrades have been completed to handle ongoing source water quality fluctuations. Period of commissioning required to ensure treatment equipment is functioning as intended and Northern Health treatment objectives are being met. As a precaution, water system is being placed on a Boil Water Notice until treatment efficacy can be verified. | |
| Steps Taken to Remedy: Residents have been notified via a printed notice distributed door-to-door by the operator. The notice has also been posted at the treatment plant and the operator's contact informaiton provided in case of questions or concerns from the residents. Alternate source of potable water provided via a separate hauled water system with a bottle fill station. | |
| Corrective Actions Remaining: Testing of various parameters required on a daily, weekly, or monthly basis of the raw and treated water. Results to be submitted to Northern Health. Upon receipt of adequate bacteriolgical and physical/chemical test results BWN may be downgraded to WQA to be followed by additional testing. |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: Coliforms present in water quality results from August 24/10. Historically there is a history of vegetative coliforms within the water system. Surface source of water is Kirby Lake. Source should be disinfected to 0.2ppm at the end of the distribution system and is possibly inadequate. Was listed as a Water Quality Advisory and should have been a Boil Water Notice. Blue Green Algae has been a concern in the past - Operators have been instructed to"Not Use" the water if Blue Green Algae becomes noticable in the water source or distribution system. Boiling can potentially increase toxins present in Blue Green Algae when present. Contact Northern Health for guidance if this occurs. | |
| Steps Taken to Remedy: Long-Term Plan for Drinking Water System Improvement Plan is in place for Fir Bluff Drinking Water System Escalation from Water Quality Advisory from 26-Mar-2009. Operator to communicate to system users that water is to be boiled. Communication system is in place by email and in paper form. Several system users were contacted to ensure that the notice was being communicated effectively. System inspection conducted on Aug 31/10 | |
| Corrective Actions Remaining: Water Treatment: A Water Treatment upgrade review would include consideration of filtration, water treatment upgrade, disinfection, and re-chlorination of water mains. Two forms of treatment required for a surface water source. Another form of disinfection is required. Met with Operator of the system: 1. Residual (free chlorine) at end of system was not always being maintained at 0.2ppm. Chlorine dose to be increased from 6% (domestic) to 9% (commercial) to ensure that dose does not fall below 0.2ppm. Adequate records have been kept. Chlorinator pump was working at the time of inspection. 2. Updated Emergency Response Plan required |
| Underlying Problems: Treatment plant has been upgraded and preliminary test results show effective reduction of manganese, iron, and hardness. Further testing will be required to ensure manganese levels are maintained below the maximum acceptable concentration of 0.12mg/L. Sodium levels are elevated significantly higher than the aesthetic objective. The aesthetic objective for sodium in drinking water is ≤200 mg/L. The taste of drinking water is generally considered offensive at sodium concentrations above the aesthetic objective. Sodium is not considered a toxic element; up to 5 g/day of sodium is consumed by normal adults. Although the average intake of sodium from drinking water is only a small fraction of that consumed in a normal diet, the intake from this source could be significant for persons suffering from hypertension or congestive heart failure who may require a sodium-restricted diet. | |
| Steps Taken to Remedy: Treatment plant upgraded this year to address several chemical/physical parameters of concern. Bacteriological and chemical/physical test restuls have been acceptable with the exception of sodium, which is above the AO of 200mg/L. Do Not Consume notice rescinded. Water Quality Advisory notice distributed to residents. Separate drinking water supply is available to the residents. | |
| Corrective Actions Remaining: A full panel of chemical/physical tests within the next month with satisfactory restuls will be required, followed by testing of manganese and other parameters of concern at an enhanced frequency to ensure continued treatment efficacy. Regular notification to residents of the elevated sodium concentration including the following: Sodium in drinking water is not a health concern for most people but may be an issue for someone with severe hypertension, congestive heart failure or on a sodium-restricted diet. Further, it is recommended that water from a water softener not be given to infants and not be used in the preparation of infant beverages including formula and juice. Water softeners may increase the levels of sodium in drinking water. |
| Underlying Problems: Undeternined at start date. Source is a spring which will not provide potable water without disinfection.. | |
| Steps Taken to Remedy: Triggered by a count of 3 E. coli, 71 total coliform, operator was informed of the unsatisfactory result and instructed to implement a Boil Water Notice. | |
| Corrective Actions Remaining: Determine cause of the unsatisfactory coliform count, disinfect source, distribution lines and resample. Spring source will require disinfection. |
| Underlying Problems: Dug well, no treatment | |
| Steps Taken to Remedy: Operator was contacted and instructed to issue a boil water notice for the cabins. Operator has installed a 1 micron absolute filter and an NSF 55A UV for the Lodge building water supply. | |
| Corrective Actions Remaining: 1. Signs need to be posted above bathroom taps in the cabins to alert water users water that water must be boiled before being consumed. 2. By December 1st 2018, submit a plan for installing treatment for the cabins in order to meet surface water treatment objectives. |
| Underlying Problems: Dug well, no treatment | |
| Steps Taken to Remedy: Operator was contacted and instructed to issue a boil water notice. | |
| Corrective Actions Remaining: 1. Signs need to be posted above bathroom taps reminding water users water that water must be boiled before being consumed. 2. By December 1st 2018, submit a plan for installing treatment to meet surface water treatment objectives. |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: Untreated surface water source. | |
| Steps Taken to Remedy: Meetings with Water Users. | |
| Corrective Actions Remaining: Instalation of Water Treatment System requried. |
| Underlying Problems: Source of contamination may be runoff from heavy rainfall or the well may be under the influence of surface water. | |
| Steps Taken to Remedy: System has been placed on a BWN. Staff onsite will post signs at well. | |
| Corrective Actions Remaining: Disinfect the well. Visually inspect the integrity of the concrete pad and the floor drain. Submit 2 satisfactory bacteriological samples at least 24 hours apart. |
| Underlying Problems: The source water for the water system is a shallow well with a depth of approximately 3.2 meters. The well is under the influence of surface water. The quality of the surface water/source is questionable. The efficacy (concentration and contact time) of the chlorination in disinfecting the source water to produce potable water is uncertain. From: The source water for the water system is a shallow well with a depth of approximately 3.2 meters. To: The source water for the water system is a shallow well with a depth of approximately 7.0 meters. | |
| Steps Taken to Remedy: The operator was contacted by telephone on September 26, 2011 at 18:05. The operator was informed of the recent unsatisfactory sample results and will inform all users to boil their water prior to use for drinking, brushing teeth, and food preparation. Well has been superchlorinated and the distribution lines have been flushed in response to previous water sample results. Inspection by Northern Health is being arranged. The operator is planning to submit water samples on Tuesday, September 27, 2011. Water System Inspection conducted on September 30, 2011. Free available chlorine measured at sinks pre- and post- reservoir were less than 0.1ppm. Operator was directed to adjust the chlorine injector to ensure that 0.2ppm FAC residual was maintained throughout the distribution at all times. No additional water treatment is required at this time. Well and reservoir has been chlorine shocked according to the operator. | |
| Corrective Actions Remaining: 1. Disinfect the well, distribution system and reservoir. 2. Additional treatment may be required, subject to inspection findings and the degree of surface water influence. 3. It is required that the results of 2 consecutive water samples from the Gulbrandser and John Hamblin’s House sampling locations, taken a minimum of 24 hours apart, are absent for Total Coliform and E. coli. These results must be submitted to the Northern Health before the removal of the Boil Water Notice will be considered. |
| Underlying Problems: Unsatisfactory water sample result received, 15 total coliforms, 0 E. coli. Operator received a complaint from a water user that there was too much chlorine in the water. According to operator, the dose for chlorine was lowered from 3.0 to 2.5 in response to this complaint. Water system is supplied by a shallow, dug well that is at-risk of containing pathogens (GARP) and under direct influence of surface water (GUDI). Current treatment on the system is slow sand filtration and chlorination. As indicated in previous inspection reports, two forms of treatment is required to meet the treatment objective of a 3-log reduction for protozoan cysts (Giardia and Cryptosporidium). A construction permit was required to be submitted in October 2017. | |
| Steps Taken to Remedy: Operator issued a Boil Water Notice on the water system. Users have been informed of the Boil Water Notice and signs have been posted throughout the RV park | |
| Corrective Actions Remaining: Operator to adjust the chlorine dose to ensure a free available chlorine residual of at least 0.5 ppm is maintained in the water leaving the storage reservoir. This is listed as an operating permit condition. Two bacteriological water samples, with satisfactory results (0 total coliforms and 0 E. coli), must be received prior to rescinding the Boil Water Notice. Samples must be collected at least 24 hours apart. Submit a Construction Permit Application as required in 2017 |
| Underlying Problems: Current water treatment does not meet treatment objectives and has not been approved | |
| Steps Taken to Remedy: Water users are to be informed of the Boil Water Notice Signs posted | |
| Corrective Actions Remaining: Upgrade treatment plant to meet adequate standards and water system approval. |
| Underlying Problems: Facility has consistently had unsatisfactory microbiological water sample results, with noticeable deterioration of water quality within the past month. | |
| Steps Taken to Remedy: Discussed most recent water samples with operator, who believes the unsatisfactory microbiological water sample results is due to insufficient flushing after shock-chlorinating the system last week. | |
| Corrective Actions Remaining: Operator needs to determine if deterioration with the distribution system, or inadequate water pressure, has allowed contamination of the system. At least two satisfactory samples, taken more than 24 hours apart at various points throughout the distribution system and at the source, needs to be provided to Northern Health. Operator will also need to provide public notice to all appropriate parties of the Boil Water Notice, as well as place signs on all publicly accessible taps. |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: This time of year, there are less staff onsite using the water. The lines may have not been flushed long enough before taking the water sample. The well and distribution lines have not been shocked or disinfected in over 10 years. | |
| Steps Taken to Remedy: Boil Water Notice was issued. Users have been notified by the operator of the current situation. Facility does not use water for drinking purposes. Facility currently has “do not drink” signs located at all taps. Bottled water is provided for all users. | |
| Corrective Actions Remaining: 1) Shock and flush water system 2) Submit 2 sets of satisfactory water sample 24 hours apart for all sampling sites |
| Underlying Problems: Unsatisfactory water sample result. | |
| Steps Taken to Remedy: Water is bypassing the damaged treatment/pumphouse and going directly to the units | |
| Corrective Actions Remaining: Short Term · Provide potable water in the kitchen, either by boiling, or chlorinating the water prior use. · Add Boil Water Notice, at all taps Long term · Perform an assessment of the well and distribution system to determine if it is protected against contamination · Rebuild pre-existing, or new chlorination system. Ensure a construction permit with new infrastructure is submitted within 1 month of the work being completed. · Preform a full GARP assessment of WQ-CW1 to determine if further treatment is necessary. · Submit 2 bacteriological samples taken a minimum of 24 hours apart showing the absence of Total Coliforms and E. Coli |
| Underlying Problems: Use of shallow well with unapproved treatment system. Efficacy of treatment unknown. | |
| Steps Taken to Remedy: Operator to advise water users to use boiled water or provide alternate sources of water for drinking, preparing infant formula and juice, cooking, making ice, washing fruits and vegetables and brushing teeth. | |
| Corrective Actions Remaining: Ensure to hire a qualified water system person, have the chlorination system inspected and repaired as required. Ensure that chlorine residual is tested daily and results are documented. Develop maintenance plan for the distribution system. Submit waterworks construction permit application for existing treatment system for review by Public Health Engineer. Water treatment system must be approved by PHE to ensure it is adequate to meet NH treatment objectives. |
| Underlying Problems: Northern Health has received a water quality complaint regarding this water system. A full chemical analysis of the water has not been conducted since 2011 and the last bacteriological water result was received in August. Without recent sampling data, it cannot be determined, with confidence, that the system is distributing potable water | |
| Steps Taken to Remedy: Operator has been ordered to notify all water users about the Do Not Consume Notice and to provide a copy of the Order and Do Not Consume Notice to all users. Operator has advised that a bacteriological sample will be submitted next week to the Terrace Health Unit. | |
| Corrective Actions Remaining: Submit both chemical and bacteriological water samples to an accredited lab and report the results to Northern Health. |
| Underlying Problems: Unsatisfactory bacteriological water results (87 total coliforms present) received from the Headquarters sampling sites. Water source reclassified as GARP. Treatment required to meet 43210 objectives. | |
| Steps Taken to Remedy: Water users to be informed of the Boil Water Notice. Signage to be posted. Operator advised to shock chlorinated the well and flushed out the distribution lines. EHO has conducted ground water screen. Operator working towards installing treatment. Samples for water chemistry analysis are underway. | |
| Corrective Actions Remaining: Submit bacteriological water samples from all sampling sites (Lakelse Provincial Park Headquarters) after disinfection. Next steps will be assessed upon receipt of these water results. Operator needs to submit construction permit for installing treatment to meet 43210 objectives. |
| Underlying Problems: Water line leakage causing excessive flow and overloading filters and collapsing pressure tank. Filters have been bypassed to provide water for sanitation. UV and chlorine are still active but cannot provide adequate treatment | |
| Steps Taken to Remedy: Property Manager informed all tenants of the notice Property manager contracted a plumbing company to excavate and locate problem. | |
| Corrective Actions Remaining: Locate and repair water lines breaks Clean and disinfect filters and UV chamber Return filters to full operation Submit samples to ensure proper disinfection |
| Underlying Problems: Suspect GUDI well or shallow spring with no treatment and no bacteriological or chemical history. | |
| Steps Taken to Remedy: Provide adequate treatment for system. | |
| Corrective Actions Remaining: Submit application to the engineer for approval, on how they will provide treatment for this water system, and provide chemical and bacteriological sampling for analysis. |
| Underlying Problems: When I had conducted my inspection on July 25, 2016, the UV unit had visual alarms in two locations. The operator had informed me J.C’.s Waterworks had been out to address this issue, but said nothing was wrong with the system. If the UV unit was functioning properly, we would not be seeing these bacteriology results. The operator was asked to contact the manufacturer to try and troubleshoot the alarms on the unit. They were also asked to request another owner’s manual for the unit if they could not find one onsite. Spoke to operator August 20, 2019. Currently UV system is not hooked up due to defective glass tube and issues with the command module. System to be serviced. | |
| Steps Taken to Remedy: Leo Creek Fisheries camp was put on a boil water notice due to unsatisfactory water sample results (July 28/2016 – TC=20, E.coli=L1). Signage is posted informing users to boil water. Users are provided with bottled water for drinking and other domestic purposes. | |
| Corrective Actions Remaining: To remove the boil water notice, the operator must submit two samples 24 hours apart with satisfactory results and ensure the UV unit is functioning properly. Then and only then will the boil water notice be removed. UV system will be serviced and fixed for July 2020, before operating season. Inspection to be conducted of UV system and discussed need for two satisfactory samples. |
| Underlying Problems: Liard Hotsprings is located in a very remote area. Getting water results in a timely manner has been a challenge. Flushing the system without any backup water (water truck) may create additional problems such as running out of water as it has happened in the past. Due to this reason, disinfecting of the tank and the well will not be done until the general manager brings a supply of back up water on Monday October 23, 2017. It is also been a challenge trying to figure out when the water system can be turned off for at least 8 hours to achieve disinfection of the distribution system as the lodge always has guests at night. | |
| Steps Taken to Remedy: Resort Manager and General Manager’s assistant been notified that the system is being placed on a Boil Water Notice. Resort manager is to ensure that guests are not using the water provided by this water system. Signs will be posted above washroom sinks and each guest will be provided with bottled water for brushing teeth. Water used for preparing food and for drinking will be boiled. | |
| Corrective Actions Remaining: Cleaning and disinfecting of the drinking water storage tank. Disinfecting of the well. |
| Underlying Problems: Operator initiated Boil Water Notice. Operator recently took over this water system from the contractor who constructed it; however, it has not been operated since the handover, and stored treated water is about a week old. Potable water was provided via water truck & cistern and the operator wants to get the system fully operational so that all connected buildings are supplied from this water system. To help ensure safety during this transition, the operator has implemented a precautionary BWN until such time as he’s confident chlorine residuals and bacteriological quality are acceptable in all parts of the distribution system. | |
| Steps Taken to Remedy: Initially, water will be supplied to safety showers and when the system has been normalized, admin buildings will be tied in. | |
| Corrective Actions Remaining: Normailze system, confirm minimum 0.2 ppm free chlorine residual throughout the distribution system, and submit samples to determine if bacteriological quality is acceptable. |
| Underlying Problems: Source water with no disinfection; disinfection equipment costly. | |
| Steps Taken to Remedy: Operator advised and customers alerted to Boil Water | |
| Corrective Actions Remaining: Operator requested to install disinfection. |
| Underlying Problems: Manganese in the water supply in Gantahaz has been measured at levels of up to 2.26mg/L, which was a one time hit. The average test levels have been 0.129mg/L to 0.145mg/L. The Canadian Drinking Water Quality Guideline for manganese is 0.12mg/L | |
| Steps Taken to Remedy: A Gantahaz Water Fact Sheet - April 2022 has been created to identify all actions taken to address identified concerns and also includes direction as to the planning for future improvements. Advisory notification creation. Question and Answer resource creation. | |
| Corrective Actions Remaining: Notify the public to ensure that all are aware of the advisory issuance. Continue to solicit support and funding options to assist with establishing treatment for identified concerns. Determine a plan of action and work with Northern Health on the institution of treatment to lower levels below the Maximum Allowable Concentration (0.12mg/L) as precribed by the Canadian Drinking Water Guidelines. |
| Underlying Problems: Unknown source of contamination. Operating permit status is currently “pending” so we are unsure is file information is accurate. There are information gaps in the sampling history. | |
| Steps Taken to Remedy: Discussion with operator over phone. Operator informed that prior to this unsatisfactory result, staff at this camp have been using bottled water for drinking. Operator was advised to issue a boil water notice and submit new water samples. Email summary of discussion has been sent to operator. Operator provided email confirmation that boil water notice has been communicated to staff. | |
| Corrective Actions Remaining: - Investigate and remedy the issue causing the contamination -Two sets of satisfactory water sample, taken at least 24 hours apart, are required for the Environmental Health Officer’s reconsideration of the Boil Water Notice. |
| Underlying Problems: Surface water source with no disinfection. | |
| Steps Taken to Remedy: Operator notified; warning signs posted to boil water. | |
| Corrective Actions Remaining: Apply for a construction permit for design approval of disinfection equipment, followed by purchase and installation. Also need to initiate regular water sampling. |
| Underlying Problems: Operator is not certain of the material used to construct the cistern prohibiting the issuing of a construction permit waiver. | |
| Steps Taken to Remedy: Place signage of the water quality advisory at all faucets used for drinking water | |
| Corrective Actions Remaining: Investigate identification of materials used for cistern and conform it conforms with drinking water standards. Complete the construction permitting or construction permit waiver process satisfactorily with a public health engineer. |
| Underlying Problems: Operator has been consulting with a water design company and, since their source water is very turbid, their UV unit is not effective for disinfection. They are looking to get a reverse osmosis unit for next season. | |
| Steps Taken to Remedy: Sample collected from the kitchen tap on August 28, 2018 came back positive for 210 TC. A boil water notice was issued and the operator was instructed to resample. The kitchen has been using bottled water for food preparation and consumption for the past two years. The operator’s residence mainly use the water system for consumption. The operator was instructed to see if their UV unit was still functional or not. | |
| Corrective Actions Remaining: The operator must submit two sets of bacteriological samples collected at least 24 hours apart. The boil water notice will be rescinded pending satisfactory results. |
| Underlying Problems: - No trained operator - Lack of information about the well and it's GARP status - Boil Water Advisory signs have been posted on the well for several years (as seen in photos taken in 2010) and it is stated on the BC Parks website that the system is on a BWN. Actions must be taken by the operator to ensure that the system is providing potable water as per their Drinking Water System permit. | |
| Steps Taken to Remedy: - Boil Water Notice signage posted at well - Resume regular monthly sampling during onths of operation - Develop a plan for upgrades prior to next season start-up | |
| Corrective Actions Remaining: - complete GARP assessment - Submit monthly bacteriological samples for months when park is operating - Submit an up-to-date Emergency Response Plan |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: Ground water well samples had 10.8 NTU turbidity (MAC = 1) and Arsenic 0.118 ppm (MAC = 0.010) | |
| Steps Taken to Remedy: Added chlorine injection with sand filter and microfiltration to remove chlorine and turbidity. | |
| Corrective Actions Remaining: Ensure filtration system is fully operational and submit another sample to show the current levels of arsenic and turbidity. |
| Underlying Problems: Unknown | |
| Steps Taken to Remedy: None undertaken presently July 28, 2022 - Above information is out of date. SEE FILE LOG FOR DETAILS. | |
| Corrective Actions Remaining: -2 sets of consecutive water samples (all sampling sites), taken a minimum of 24 hours apart and that are absent for Coliforms and E. coli -Checking the chlorine residual levels, ensure that you have a sensitive enough to measure to 2 decimal places, see the attached “Chlorine Residual Testing Fact Sheet” page 6 for more details -Checking the ozonation levels of the ozone generator. Also send the ozonation log for this week and the last for review. -Ensure that all disinfection and water treatment equipment is working as intended. July 28, 2022 - Above information is out of date. SEE FILE LOG FOR DETAILS. |
| Underlying Problems: System is a shallow well with no treatment. Error in sampling or error in annual routine shock chlorination are currently the suspected causes for contamination. | |
| Steps Taken to Remedy: June 19, 2023 - Operator has been contacted via phone. The operator was made aware of the adverse sample results and was interviewed to determine potential causes of contamination. The operator asked to resample the next day. An email was provided to summarize the required actions and 1 set of sample requisition forms has been provided. Operator notified Dianna Vuu that they instead shock chlorinated the water system overnight. June 20, 2023 - A risk assessment was been conducted by Dianna Vuu in consultation with TL Allison Crowe. As a new accurate sample will not be available until one week after the shock chlorination, a BWN will be issued as a precaution. Operator has been provided another email outlining the new required corrective actions for the issued BWN. Operator has been provided another set of sample requisition forms. June 21, 2023 - Operator confirmed that the water users have been notified of the BWN. Signage has been posted. June 28, 2023 - Operator has confirmed that a sample was submitted on June 27, 2023 (one week ater the date of shock chlorination. June 30, 2023 - The first satisfactory sample set has been received. | |
| Corrective Actions Remaining: The boil water notice may be lifted once the above actions are completed and Northern Health has received 2 consecutive satisfactory samples that were collected at least 24 hours apart. |
| Underlying Problems: Unsatisfactory bacteriological sample at sample site. Overgrowth of coliforms was exhibited in 2019. Some spikes in total coliforms have also been detected in past years. The hand pump was the only outlet for the well and static water level could not be accurately determined. | |
| Steps Taken to Remedy: Operator was notified about the adverse TC result by the area EHO Michael Cai. | |
| Corrective Actions Remaining: Operator will shock chlorinate the well with higher volume of bleach than before, then resample after 24 hours. Investigation of the water system needs to be done to determine cause of high total coliforms. Possible treatment options will be discussed. |
| Underlying Problems: A boil water notice is in effect for the church building for the following reason: A water sample collected from the upstairs kitchen on the 26nd of August 2019 showed that the number of total coliform bacteria CFU/100mL was “too numerous to count”. The cause of the unsatisfactory result has not yet been confirmed. A do not consume notice is in effect for the residence on the water system for the following reason: The most recent chemistry analysis of the well water shows an elevated level of arsenic that exceeds the maximum acceptable concentration in the Guidelines for Canadian Drinking Water Quality. As boiling the water would concentrate the arsenic, a do not consume notice is now required for the residence. As the level of arsenic in the water only poses a risk if it is consumed for the long-term, a do not consume notice only needs to be in effect for the residence (and not the church). | |
| Steps Taken to Remedy: The operator was directed to issue a boil water notice for the church building. Signs will be posted above taps in the church to remind users to boil the water. The resident living on the system was notified that a do not consume notice was now in effect for the residence due to the elevated arsenic level in the water. The user was notified that signs should be posted above the taps in the residence to remind users that the water is not to be consumed. The operator has shock-chlorinated the well and cistern. | |
| Corrective Actions Remaining: The operator will need to propose treatment to remove the total coliform bacteria from the water supply to the church and residence. This is necessary, as an unacceptable number of water samples have contained coliform bacteria (coliforms have been detected in 19% of the samples collected since 2007 when routine sampling began). The operator will also need to propose treatment for the residence to reduce the elevated level of arsenic. |
| Underlying Problems: Surface water source with no disinfection - open to contamination and therefore not potable. Current operator active in seeking resolution to the Boil Water Notice. Previous operator was resistant to invest in disinfection and upgrades. | |
| Steps Taken to Remedy: Water system users advised of the need to boil their drinking water. Limited public exposure. Current operator has applied for a Construction Permit to install disinfection equipment. | |
| Corrective Actions Remaining: Current operator needs to acquire and install disinfection equipment once the Construction Permit has been issued. |
| Underlying Problems: -Chemical water report shows a manganese level of 0.148 ppm. The results exceed the Canadian Drinking Water Guideline’s Maximum Allowable Concentration (MAC) of 0.12 ppm. - No treatment on the system for manganese - Advisory notice was reviewed and was to be issued on September 20, 2022 by the owner, but was not distributed until October 19 2022 by the camp management. | |
| Steps Taken to Remedy: -Operator has been contacted and made aware of the situation. They are preparing a draft letter for Northern Health review before distribution. -Notified all the water users of the higher manganese level and water quality advisory | |
| Corrective Actions Remaining: -Provide the users with educational materials and resources -Determine a plan of action and work with Northern Health on the institution of treatment to lower levels below the Maximum Allowable Concentration (0.12mg/L) as prescribed by the Canadian Drinking Water Guidelines |
| Underlying Problems: Unknown | |
| Steps Taken to Remedy: Operator was contacted on July 10, 2017 and was asked to investigate and provide potable water for camp attendees and staff. Operator will initiate a Boil Water Notice. | |
| Corrective Actions Remaining: 1.It is required that the results of 2 consecutive water samples, taken a minimum of 24 hours apart and that are absent for Coliforms and E. coli, be submitted to the Health Authority before the removal of the Boil Water Notice will be considered. |
| Underlying Problems: The actual deficiency has not been determined as there are multiple corrective actions remaining that could be causing the adverse sample results. Concerns are likely related to the lack of treatment and/or the age of the current reservoir being used for storage. | |
| Steps Taken to Remedy: Requests for the well to be shock chlorinated and resampled after a 24 hours period have been made on several occasions. Coliforms continue to show in water samples submitted to the lab since May 03, 2011. | |
| Corrective Actions Remaining: 1. Treatment of the source and/or replacement of the current reservoir (40 years old). 2. Physical/chemical/total metals quality test completed for your water source is required by October 01, 2011. 3. After previously mentioned corrective actions are addressed then two consecutive satisfactory samples must be supplied; taken at least 24 hours apart. |
| Underlying Problems: Levels of arsenic in the well water exceed the MAC indicated in the Guidelines for Canadian Drinking Water Quality (MAC for arsenic is 0.010 mg/L total arsenic in the source water is 0.0186 mg/L). | |
| Steps Taken to Remedy: Do Not Consume notices have been posted at all faucets accessible to the public. Public are aware that the water is non-potable when they rent out the community hall. | |
| Corrective Actions Remaining: -Do Not Consume notice will remain in effect until proper treatment has been installed on the water system that can reduce the level of total arsenic below the Maximum Acceptable Concentration (MAC). -Hire a treatment specialist to assess the water system and propose an effective treatment method. -Prior to installing any treatment, a Construction Permit must be issued by Northern Health. -Once effective treatment has been installed, a pre-treatment and post-treatment chemical sample must be received that shows arsenic levels are below the MAC. -Two satisfactory water results, taken at least 24 hours apart, must be received (0 total coliforms, 0 E. coli). |
| Underlying Problems: Unacceptable microbiological water quality results along with inability to consult operator about the functionality of the treatment system. | |
| Steps Taken to Remedy: Attempted to contact the operator regarding the recent unsatisfactory water sample results was only able to leave a voicemail. An email will also be sent to the operator outlining how to operate the facility’s food facility under a BWN. | |
| Corrective Actions Remaining: Consultation with an Environmental Health Officer is required. Operator needs to determine if the treatment system is operational and make necessary repairs as needed. At least two satisfactory samples, taken more than 24 hours apart, needs to be provided to Northern Health. Operator will also need to provide public notice to all appropriate parties of the Boil Water Notice, as well as place signs on all publicly accessible taps. |
| Underlying Problems: · Unsatisfactory bacteriological water results. 27 total coliforms were identified from the Harmony trailer parks #10 trailer. | |
| Steps Taken to Remedy: Water users to be informed of the Boil Water Notice. | |
| Corrective Actions Remaining: - An up-to-date Emergency Response and Contingency Plan must be provided to Northern Health for review and approval. - A Construction Permit Application must be submitted to, and approval granted by, Northern Health's Public Health Engineering department regarding the current status of the drinking water system, including the intake, treatment, storage, and distribution components of the system. - Raw water chemistry sample results from a CALA accredited laboratory must be provided to Northern Health as part of the Construction Permit Application. - Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum of 24 hours apart, are absent from total coliforms and E. coli. |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: · Unsatisfactory bacteriological water results. Estimated 66 Total coliforms from Mill sample site location. | |
| Steps Taken to Remedy: - Water users to be informed of the Boil Water Notice. - Signage to be posted. - Bottled water is currently being supplied to users. | |
| Corrective Actions Remaining: - Disinfect the well and allow sufficient time for residual to leave the distribution system prior to resampling. - Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum 24 hours apart, are absent for coliform bacteria and E. coli |
| Underlying Problems: Unacceptable microbiological water quality results along with inability to consult operator about the functionality of the treatment system. | |
| Steps Taken to Remedy: Attempted to contact the operator regarding the recent unsatisfactory water sample results was only able to leave a voicemail. An email will also be sent to the operator outlining how to operate the facility’s food facility under a BWN. | |
| Corrective Actions Remaining: Consultation with an Environmental Health Officer is required. At least two satisfactory samples, taken more than 24 hours apart, from the site “Kitchen Sink – after filter”, needs to be provided to Northern Health. Emergency Response Plan needs to be prepared and approved by Northern Health. Operator will also need to provide public notice to all appropriate parties of the Boil Water Notice, as well as place signs on all publicly accessible taps. |
| Underlying Problems: Bacteriological water sample analysis results have not been provided during the past 2 years. When the park is open, monthly sampling is required. Chemical water sample analysis results have not been provided every 3 years. The potability of the drinking water cannot be determined. | |
| Steps Taken to Remedy: Robert Hanley condcuted an inspection of the water supply system on July 10, 2024. Underlying problems were noted and corrections were requested. | |
| Corrective Actions Remaining: Submit monthly water samples for bacteriological analysis and provide analysis results to the EHO. Submit water samples for chemical analysis and provide analysis results to the EHO. Satisfactory analysis results are required prior to rescinding the WQA. |
| Underlying Problems: Monthly bacteriological water samples have not been submitted for analysis during the past 2 years.Chemical water samples have not been submitted for analysis during the past 3 years. The potability of the drinking water cannot be determined. | |
| Steps Taken to Remedy: Robert Hanley conducted an inspection of the water supply system on July 10, 2024. Underlying problems were identified and corrections were requested. | |
| Corrective Actions Remaining: Submit monthly water samples for bacteriological analysis and provide analysis results to the EHO. |
| Underlying Problems: Surface (lake) source water system without disinfection. The cooperative society that developed the water system, failed to acquire and install disinfection equipment when the water system was being constructed. This society is generally not concerned about the lack of potability in its drinking water. Limited exposure to the public beyond the residents/society members. | |
| Steps Taken to Remedy: Residents warned of non-potability of the drinking water due to coliform bacteria. Water system operators advised to apply for a contruction permit to install disinfection equipment and what equipment would be needed. | |
| Corrective Actions Remaining: Present water system is non-conforming to the Drinking Water Protection Act. Installation and operation of disinfection equipment is required. |
| Underlying Problems: The actual deficiency has not been determined but treatment may be required as a result. | |
| Steps Taken to Remedy: 1. Operator is required to communicate to system users that water is not to be used and that an alternative supply of water should be made available. 2. The well must be shock chlorinated and resampled. Water should not be consumed during this time. | |
| Corrective Actions Remaining: The Drinking Water Officer recommends the following steps be taken to minimize the risks associated with this water system. - Provide an alternate source of water for drinking. Corrective Actions Remaining – 1. Disinfect the well source and provide a resample 24-48hrs after all chlorine has been removed from the system. 2. Set up a time that is suitable for the Drinking Water Officer to conduct an inspection 3. Have a plan in place to deal with potential concerns by June 01, 2014. This could include a variety of things that could vary between treatment and/or an alternate source. 4. If the previous noted corrective actions do not remove the source of contamination then a form of treatment will be required. |
| Underlying Problems: New camp application with hauled water. Construction permit waiver submitted but waiting approval. Camp currently in operation without approval of the construction permit. Hauled water from approved water system so a boil water notice is not needed. | |
| Steps Taken to Remedy: Operator will post water quality advisory signage at all drinkable faucets. New residents of the camp will be informed of the advisory at check in | |
| Corrective Actions Remaining: Meet public health engineer’s requirements for approval of construction permit waiver. Upon receipt of waiver approval, inform EHO of approval and coordinate an initial inspection either in person or remote. Begin water sampling regiment to monitor bacteria contamination. |
| Underlying Problems: New camp application with hauled water. Construction permit waiver submitted but waiting approval. Camp currently in operation without approval of the construction permit. Hauled water from approved water system so a boil water notice not needed. | |
| Steps Taken to Remedy: Operator will post water quality advisory signage at all drinkable faucets. New residents of the camp will be informed of the advisory at check in | |
| Corrective Actions Remaining: Meet public health engineer’s requirements for approval of construction permit waiver. Upon receipt of waiver approval, inform EHO of approval and coordinate an initial inspection either in person or remote. Begin water sampling regiment to monitor bacteria contamination. |
| Underlying Problems: New camp application with hauled water. Construction permit waiver submitted but waiting approval. Camp currently in operation without approval of the construction permit. Hauled water from approved water system so a boil water notice not needed. | |
| Steps Taken to Remedy: Operator will post water quality advisory signage at all drinkable faucets. New residents of the camp will be informed of the advisory at check in | |
| Corrective Actions Remaining: Meet public health engineer’s requirements for approval of construction permit waiver. Upon receipt of waiver approval, inform EHO of approval and coordinate an initial inspection either in person or remote. Begin water sampling regiment to monitor bacteria contamination. |
| Underlying Problems: New camp application with hauled water. Construction permit waiver submitted but waiting approval. Camp currently in operation without approval of the construction permit. Hauled water from approved water system so a boil water notice is not needed. | |
| Steps Taken to Remedy: Operator will post water quality advisory signage at all drinkable faucets. New residents of the camp will be informed of the advisory at check in | |
| Corrective Actions Remaining: Meet public health engineer’s requirements for approval of construction permit waiver. Upon receipt of waiver approval, inform EHO of approval and coordinate an initial inspection either in person or remote. Begin water sampling regiment to monitor bacteria contamination. |
| Underlying Problems: New camp application with hauled water. Construction permit waiver submitted but waiting approval. Camp currently in operation without approval of the construction permit. Hauled water from approved water system so a boil water notice is not needed. | |
| Steps Taken to Remedy: Operator will post water quality advisory signage at all drinkable faucets. New residents of the camp will be informed of the advisory at check in | |
| Corrective Actions Remaining: Meet public health engineer’s requirements for approval of construction permit waiver. Upon receipt of waiver approval, inform EHO of approval and coordinate an initial inspection either in person or remote. Begin water sampling regiment to monitor bacteria contamination. |
| Underlying Problems: New camp application with hauled water. Construction permit waiver submitted but waiting approval. Camp currently in operation without approval of the construction permit. Hauled water from approved water system so a boil water notice is not needed. | |
| Steps Taken to Remedy: Operator will post water quality advisory signage at all drinkable faucets. New residents of the camp will be informed of the advisory at check in | |
| Corrective Actions Remaining: Meet public health engineer’s requirements for approval of construction permit waiver. Upon receipt of waiver approval, inform EHO of approval and coordinate an initial inspection either in person or remote. Begin water sampling regiment to monitor bacteria contamination. |
| Underlying Problems: -Adverse water result received from the sampling site ‘6364 Pinecrest Road Tap’ (53 total coliforms, background 78 and less than 1 E. coli). -Operator’s residence is equipped with 30 micron filter, 5 micron filter, water softener and RO unit. Tenant’s house is not equipped with any treatment. Sample collected was raw, untreated water to show the water quality supplying the tenant’s residence. | |
| Steps Taken to Remedy: -Operators have initiated the Boil Water Notice procedure outlined in the Emergency Response Plan for the facility. -Water system supplies operator’s residence and their tenant’s residence located at 8568 Kroeker Road. Operator has notified all water users and both tenants and operators are supplied with bottled water to drink and use for food preparation. Boil Water Notice signs have been posted. | |
| Corrective Actions Remaining: -Re-sample from the sampling site ‘6364 Pinecrest Road Tap’ to be collected and submitted to Northern Health on February 3, 2020 following proper sampling procedure. -Pending the re-sample results, determine the cause of the high total coliform count at ‘6364 Pinecrest Road Tap’ and take the appropriate steps to resolve this issue. -As the adverse water sample was collected without prior flushing or sanitizing of the tap, the high total coliform count may be due to improper sampling technique. |
| Underlying Problems: Health Canada established a Maximum Acceptable Concentration (MAC) for manganese in drinking water of 0.12 mg/L. The Pineview Improvement District draws its water from two deep wells. Test results show that the Improvement Districts groundwater wells have between 0.554 to 0.619 mg/L of manganese; the level depends on which wells are pumping and for how long. | |
| Steps Taken to Remedy: The Pineview Improvement District has issued a Water Quality Advisory about the levels of manganese in its drinking water supply. The Pineview Improvement District recommends using bottled water, for preparing baby formula for infants and food or drinks for young children and for adults wishing to consider other sources of drinking water. The Pineview Improvement District tests each well as part of its Water Quality Monitoring Program. | |
| Corrective Actions Remaining: Notify all the water users of the high manganese level and updated water quality advisory (Completed Jan 13 2023). Determine a plan of action and work with Northern Health on the institution of treatment to lower levels below the Maximum Allowable Concentration (0.12mg/L) as prescribed by the Canadian Drinking Water Guidelines (In progress) |
| Underlying Problems: The source water contained elevated levels of Magnesium (0.54 mg/l) that is above the maximum Acceptable Concentration (0.12 mg/l) specified in the Canadian Drinking Water Guidelines. | |
| Steps Taken to Remedy: Operator was adivsed to ensure that other potable water sources are used for drinking and food preperation purposes. | |
| Corrective Actions Remaining: Ensure to consult a qualified potable water treatment system professional and have a potable water treatment system that is capable of reducing the level of Mangenese below the Maximum Acceptable Concentration (MAC) specified in the Canadian Drinking Water Guidelines. |
| Underlying Problems: - Northern Health received verbal results from the BC CDC laboratory that 13.7 Total Coliforms and 1 E. coli were detected in the water sample taken from the New Control Room Kitchen sample site on Oct. 30th, 2024. | |
| Steps Taken to Remedy: Contacted Operator, and they confirmed that they will notify water users of the Boil Water Notice by placing ‘do not consume’ signage near taps. | |
| Corrective Actions Remaining: - Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum of 24 hours apart, are absent from total coliforms and E. coli. |
| Underlying Problems: The UV disinfection system was not functioning properly at the time of the inspection. Water system has a surface water source, with the UV as the primary disinfectant. | |
| Steps Taken to Remedy: After inspection of treatment system, verbally issued the Boil Water Notice, as well as provided additional resources to the Operator for how to operate a Food Facility while under a Boil Water Notice. | |
| Corrective Actions Remaining: - Operator needs to complete any necessary repairs or maintenance to the treatment components. - At least two satisfactory samples, taken more than 24 hours apart, needs to be provided to Northern Health. - Operator will need to provide public notice to all appropriate parties of the Boil Water Notice, as well as place signs on all publicly accessible taps. |
| Underlying Problems: Chemical sampling history shows consistent manganese concentrations above the MAC in 5 of the 6 wells. Manganese has long been considered an aesthetic concern in drinking water (e.g. causing stains on laundry, plumbing fixtures, etc.). However, new scientific studies show potential health effects from long term exposure to high levels of manganese in drinking water. This new information was used to revise the guideline for manganese in drinking water. | |
| Steps Taken to Remedy: Information packages containing information on manganese in drinking water have been distributed by the operator to the residents. | |
| Corrective Actions Remaining: 1. Distribute updated notice and information to residents 2. Continue additional sampling to determine the level of manganese in the distribution system. Collect samples from multiple points throughout the distribution system and submit to an accredited lab for manganese testing. Provide sample results to Northern Health. 3. Continue talks with a qualified drinking water professional to assess the water source and propose a suitable treatment system to reduce the level of manganese to below the Maximum Acceptable Concentration. 4. Submit the treatment proposal to Northern Health in the form of a Construction Permit application. 5. Upon receipt of approval from a Northern Health Public Health Engineer, in the form of a Construction Permit, install the approved treatment system. 6. Conduct post-treatment samples in accordance with the conditions of the Construction Permit to verify treatment efficacy. |
| Underlying Problems: Surface water source with no disinfection. Water users are neighbours who combined their individual surface water licences to create a single impoundment dam and distribution main. Consequently they unintentionally created a community water system, for which they are subject to the DWPA requirements. They are reticent to comply with disinfection and regulation as they are opposed to chlorination. They also do not currently collect water samples. | |
| Steps Taken to Remedy: Water system users advised of the need to boil their drinking water. No public exposure. | |
| Corrective Actions Remaining: Operator/neighbours need to apply for a Construction Permit to install disinfection equipment. Eligible for point-of-use treatment for a small water system but residents must organize a water system which would be responsible for the operation of the disinfection equipment. Source water quality is good but not potable. As there is no public exposure and residents are opposed to chlorination in particular, this Boil Water Notice will require a longer term to resolve. |
| Underlying Problems: · Antimony levels exceed the Canadian Drinking Water Quality Guidelines Maximum Allowable Concentration of 0.006mg/L. Levels identified at Truck Shop Sink Sample Location were 0.0453mg/L in July 2024 and 0.0145mg/L in February 2025. At the Warehouse lunchroom sink sample location antimony levels were 0.0524mg/L in July 2024 and 0.0165mg/L in February 2025. Water quality results were not identified until February 2025. Antimony is a naturally occurring compound found in groundwater and surface water. Although, limited data is available for the toxicity of ingested antimony, the data that is available on oral exposure includes adverse side effects mainly to the GI Tract and the liver. Kidney, cardiovascular, metabolic and developmental adverse effects have also been reported. | |
| Steps Taken to Remedy: Notify impacted users of the Water Quality Advisory (WQA) as per the steps identified within the Emergency Response and Contingency Plan. Signage to be posted at appropriate physical and online locations and monitored to ensure they remain in place throughout the advisory. | |
| Corrective Actions Remaining: Consideration of treatment options to lower source Antimony levels below 0.006mg/L as per the Canadian Drinking Water Quality Guidelines. |
| Underlying Problems: Minimal bacteriological and chemical and/or metal monitoring conducted for water system. Insufficient source information. | |
| Steps Taken to Remedy: Unknown. There has been no communication from the operator. Environmental Health Officer to issue an Order to Provide Public Notice and email operator as well informing them of their responsibilities. | |
| Corrective Actions Remaining: Recommended to shock/disinfect and flush the well. Submit two bacteriological water samples taken at least 24 hours apart showing absence of total coliforms and e.coli. Submit full chemical water analysis for well source. |
| Underlying Problems: Unsatisfactory water sample result taken on June 18th, 2024 lead to Northern Health determining that there is insufficient treatment in place for the on-site shallow wells (~20 feet deep). | |
| Steps Taken to Remedy: - Operator claims he has already informed water users of the Boil Water Notice. | |
| Corrective Actions Remaining: - An up-to-date Emergency Response and Contingency Plan must be provided to Northern Health for review and approval. - A Construction Permit Application must be submitted to, and approval granted by, Northern Health's Public Health Engineering department regarding the current status of the drinking water system, including the intake, treatment, storage, and distribution components of the system. - Raw water chemistry sample results from a CALA accredited laboratory must be provided to Northern Health as part of the Construction Permit Application. - Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum of 24 hours apart, are absent from total coliforms and E. coli as well as the other Corrective Actions have been completed. |
| Underlying Problems: Unknown, however, results indicate consistent total coliform contamination. Boil water notice necessary to ensure risk is mitigated. Feb 22, 2017 - Back to back samples showing the presence of Total Coliforms have been recorded for this system. Currently unknown as chlorinator is working; as per operator. There may be issues with the seasonal variability of the source and the lack of filtration with this system. Upgrades should be suggested to the operator to improve the overall functioning of the system. | |
| Steps Taken to Remedy: To be determined - need to assess what operator has done thus far. Feb 22, 2017 - Notification of all tenants will be completed by the operator. Emergency Response Plan activated. | |
| Corrective Actions Remaining: To be determined - need to assess what operator has done thus far. Feb 22, 2017 - An inspection of this system and operation of the chlorinator is required. Two samples, taken 24 hours apart, at each sample site showing the absence of coliforms and E.coli is required prior to the removal of the boil water notice. |
| Underlying Problems: Lack of treatment for a shallow well that's approximately 20 feet deep. A Boil Water Notice has already been in place for approximately 4 years for this water system before the Operating Permit application was submitted by the new owners. | |
| Steps Taken to Remedy: Owner is aware of the ongoing Boil Water Notice and stated that the tenants have also been notified. | |
| Corrective Actions Remaining: - Provide to Northern Health's Public Health Engineers an Application for Waterworks Construction Permit for review and approval. - Construct treatment for the water system that meets the 4-3-2-1-0 treatment objectives for surface water and/or GARP water sources. - Provide to Northern Health an Emergency Response and Contingency Plan for review and approval. - Two consecutive samples taken after treatment is in place, as well as taken a minimum of 24 hours apart, are absent from total coliforms and E. coli. |
| Underlying Problems: 2 bacteriological samples, from different site locations, were reported showing the presence of total coliforms. Sample submissions have been sporadic in nature making a proper risk assessment, without contact with the operator, difficult. Previous samples, on record, not submitted since 2019. | |
| Steps Taken to Remedy: Notify impacted users of the Boil Water Notice as per the steps identified within the Emergency Response and Contingency Plan. If no Emergency Response Plan exists then direct contact with all users is required and confirmation of this notification to be provided directly to the Environmental Health Officer. | |
| Corrective Actions Remaining: Operator to contact Northern Health to further discuss the situation. 2 bacteriological samples, taken 24 hours apart, showing the absence of total coliforms and E.coli, are required for the EHO to assess the removal of the existing notice. Samples must be submitted to an accredited laboratory. |
| Underlying Problems: It is suspected that low turnover in the post treatment storage tank and lack of sufficient disinfectant residual to be the cause cause for coliform bacteria in the finished water. | |
| Steps Taken to Remedy: 1. Directed operator to initiate Boil Water Notice protocol. | |
| Corrective Actions Remaining: 1. Operator plans to add chlorine to post treatment tank and flush water system. 2. Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum 24 hours apart, are absent for Coliform bacteria and E. coli. |
| Underlying Problems: Unsatisfactory bacteriological sample at one sample site | |
| Steps Taken to Remedy: Unknown - Operator could not be reached | |
| Corrective Actions Remaining: Place signage advising residents (if there are any) that water is not potable. Identify the cause (s) of unsatisfactory sample results and implement corrective actions. Shock chlorinate the well and the entire distribution system. Maintain minimum of 0.2 ppm chlorine residuals throughout the distribution system. Submit two sets of negative bacteriological samples 24 hours apart. |
| Underlying Problems: Unacceptable microbiological water quality results along with inability to consult operator about the functionality of the treatment system as well as residual chlorine levels. | |
| Steps Taken to Remedy: Attempted to contact multiple individuals (including Marilyn and John Vantol) from the Emergency Response Plan about the total coliforms detected in their sample but was only able to leave a voicemail with Esther Goertzen. | |
| Corrective Actions Remaining: Consultation with an Environmental Health Officer is required. Operator needs to determine if treatment system is operational, as well levels of residual chlorine within the system. The Camp Kitchen should be resampled on Monday, Dec.16th, 2022. Emergency Response Plan requires updating to ensure ability to contact operator in the future. Operator will also need to provide public notice to all appropriate parties of the Boil Water Notice, as well as place signs on all publicly accessible taps. |
| Underlying Problems: Source of water is Round Lake. No treatment or disinfection is provided. | |
| Steps Taken to Remedy: Meetings with Owner/Operator. | |
| Corrective Actions Remaining: Treatment required. |
| Underlying Problems: Chlorine residual was never tested since permitted. ☒Unacceptable microbiological water quality results | |
| Steps Taken to Remedy: - Informed the operator about the water result - Reviewed sampling protocol - The operator is willing to issue a Boil Water Notice internally | |
| Corrective Actions Remaining: - Place signage at all sinks indicating that water is not potable (including washroom facilities) - Remove any cross connections - Clean, disinfect and flush the cistern and the distribution network (refer to the shock chlorination chart attached to this email). - If water is to be hauled, maintain minimum of 0.2 ppm chlorine residuals throughout the distribution system - Pressure wash the cistern and remove bottom sediments, if applicable - Submit two sets of satisfactory bacteriological samples at least 24 hours apart. |
| Underlying Problems: 1. Surface water source with no treatment. System does not meet provincial 4-3-2-1-0 guidelines for treatment of a surface water source. | |
| Steps Taken to Remedy: Operator has informed water users. Operator is in the process of applying for a Waterworks Construction Permit for treatment improvements. | |
| Corrective Actions Remaining: 1. Install treatment to meet Provincial treatment objectives for surface water sources. 2. Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum 24 hours apart, are absent for Coliform bacteria and E. coli. |
| Underlying Problems: Water source is a shallow well at risk of pathogens. There is insufficient treatment on the water to be deemed potable. Operator needs to investigate a plan to finance and install treatment on the water system. | |
| Steps Taken to Remedy: Operator will inform all water system users of the boil water notice | |
| Corrective Actions Remaining: Treatment on the source water must be installed as directed in an approved construction permit. Verification of treatment installation and competency by an environmental health officer during an inspection (on site or remote) Two acceptable bacteriological sample results taken at least 24 hours apart. |
| Underlying Problems: Camp was not in operation in 2019. Upon re-opening, the camp water system was disconnected from the UV treatment system due to operational issues with the UV system. As water was not being treated, a BWN was issued by the water system operator. | |
| Steps Taken to Remedy: Operator working on repairing the UV treatment system, replacing the filters and the UV bulb. Clear signage posted advising workers to not drink the water or use it for food preparation. Bacteriological water samples to be submitted. | |
| Corrective Actions Remaining: Removal of Boil Water Notice will be considered once UV treatment system is proven to be working effectively and two consecutive water samples, taken a minimum of 24 hours apart, are absent for total coliforms and E. coli. |
| Underlying Problems: Non potable surface source - not disinfected. | |
| Steps Taken to Remedy: Maintenance of BWN. | |
| Corrective Actions Remaining: Remotely located existing "ghost town" water system. Not able to fund upgrades. Point of use a possible solution. |
| Underlying Problems: Excessive rain leading to deterioration of surface water quality (High Turbidity and Bacteriologiacl count). | |
| Steps Taken to Remedy: The water is not potable and should not be consumed without boiling the water for at least 2 minutes.Drinking water without boiling it could lead to illnesses in the public. Signage of boil water notice must be posted at all the water dispensing locations in the community hall. Bottled water should be provided as an alternative source of drinking water. | |
| Corrective Actions Remaining: The comunity hall is currently not opened to the public as it is undergoing renovation. Expected date of completion was unknown. Follow up with be required in November to enquire about the progress. The community hall is expected to open to the public after the renovation and that inspection and re-sampling will be required prior to opening and lifting of the boil water notice. |
| Underlying Problems: Unacceptable microbiological water quality results. | |
| Steps Taken to Remedy: Contacted the operator regarding the recent unsatisfactory water sample results, and they informed me that a significant amount of work was recently completed on the water system (e.g., replacing distribution pipes and the pressure tank). However, they were uncertain whether the plumber disinfected the system after the work was completed. | |
| Corrective Actions Remaining: Operator will need to provide public notice to all appropriate parties of the Boil Water Notice, as well as place signs on all publicly accessible taps. -Additional consultation with an Environmental Health Officer is required. -Operator needs to determine if the treatment system is operational and make necessary repairs as needed. Shock chlorination may also be required if contamination has occurred. -At least two satisfactory samples, taken more than 24 hours apart, needs to be provided to Northern Health. -An up-to-date Emergency Response and Contingency Plan will need to be provided to, and approved by, Northern Health. |
| Underlying Problems: · Manganese levels exceed the Canadian Drinking Water Quality Guidelines maximum allowable concentration (MAC) of 0.12mg/L. Although not the reason for issuance of the notice, the manganese levels also exceed the Aesthetic Objective of 0.05mg/L. · Manganese is a naturally occurring element found in food, soil, air and in drinking water. It is a necessary mineral for human health, however based on recent research, developmental impairment has been shown in bottle fed infants and young children if there is too high of Manganese ingestion through contaminated drinking water. · An assessment of manganese levels was conducted in 2021 by sampling the source water and representative areas throughout the distribution system. Upon completion, It was determined that manganese levels exceeded the MAC of 0.12mg/L at multiple locations and, as a result, a community advisory would be required. · A health advisory is in now in effect for bottle fed infants. | |
| Steps Taken to Remedy: · Notify impacted users of the Water Quality Advisory (WQA) as per the steps identified within the Emergency Response and Contingency Plan. · Signage to be posted at appropriate physical and online locations and monitored to ensure they remain in place throughout the advisory (i.e. bottle water facilities, fill station, etc.). · Continue to monitor manganese as to the agreed upon conditions set in the water systems permit. | |
| Corrective Actions Remaining: · Consideration of treatment plant options to lower source manganese levels below 0.12mg/L as per the Canadian Drinking Water Quality Guidelines. Lowering of levels below the existing Aesthetic Objective will also assist with distribution maintenance. |
| Underlying Problems: Chemical/physical sampling history shows variations in manganese concentrations from the source and within the distribution system with some samples exceeding the Maximum Acceptable Concentration (MAC). Manganese has long been considered only an aesthetic concern in drinking water (e.g. causing stains on laundry, plumbing fixtures, etc.). However, new scientific studies show potential health effects from exposure to long term exposure to high levels of manganese in drinking water. This new information was used to revise the guideline for manganese in drinking water in 2019. Health Canada has set the Maximum Acceptable Concentration (MAC) of 0.12 mg/L (120µg/L) for manganese in drinking water. The MAC is intended to protect all Canadians, but is based on the most vulnerable/sensitive population (e.g. infants and young children). If drinking water exceeds the MAC for manganese, another source of water, such as bottled water, should be used for preparing baby formula for infants and young children. Adults who drink water with manganese levels above the MAC are at lower risk than infants and children, but may wish to consider other sources of drinking water or home treatment systems. | |
| Steps Taken to Remedy: The Town of Smithers is currently investigating treatment options to reduce the levels of manganese. Information related to the advisory has been delivered door-to-door to impacted residents on July 06, 2023. Chemical sampling (post treatment) should continue to be conducted annually but the Town of Smithers may consider more enhanced sampling to enhance understanding of manganese exposure events. The "Guidelines for Canadian Drinking Water Quality: Guideline Technical Document – Manganese" should be consulted to determine best practices. | |
| Corrective Actions Remaining: Provide a plan of action to the Health Authority by October 01, 2023. It is recommended that utilities develop a distribution system management plan to minimize the likelihood of manganese release events in the distribution system. Plan created should include approximate timelines for when actions identified would be taken. A treatment plant is being proposed and hopes to be installed sometime in the spring of 2024. Information related to the advisory to be included within the Annual Report and distributed to users annually. |
| Underlying Problems: Potential Contamination of distribution sysem due to low usage. | |
| Steps Taken to Remedy: Informed operator of results and discussed remediation steps. Operators to inform users. | |
| Corrective Actions Remaining: Operator to shock chlorinate the well, flush the system and resample. |
| Underlying Problems: - Operator could not determine the cause of the water contamination and the adverse sample results. - Source is a surface water source from a nearby creek and there is filtration, UV disinfection and chlorination for the treatment. - Water from the kitchen tap is used for washing dishes, handwashing, laundry and shower and use hauled water for consumption. | |
| Steps Taken to Remedy: - Environmental Health Officer (EHO) spoke with operator and discussed results and remediation steps. - Operator advised to look for any possible cross-connections in the water system that could have potential for cross-contamination. - EHO advised the operator to monitor for any valves that could have been accidentally turned on leading to water bypassing the treatment. | |
| Corrective Actions Remaining: - Operator to notify all water users to boil water before drinking and to post signage at each tap to alert users of the boil water notice. - Reservoir disinfection and flushing of water lines to be scheduled, and a copy of chlorine residual records to be provided to the EHO. - Upon completion of the corrective actions, two bacteriological samples to be taken 24 hours apart, processed by an accredited lab and reported for absence of E. coli and total coliforms, for the Boil water Notice to be rescinded. |
| Underlying Problems: - High Manganese levels found at 0.982 ppm - No treatment on the system for Manganese. | |
| Steps Taken to Remedy: - Operator has been contacted and made aware of the situation. They are preparing a draft letter for Northern Health review before distribution. | |
| Corrective Actions Remaining: - Notify all the water users of the high manganese level and water quality advisory (Completed Aug 05, 2022) - Provide the users with educational materials and resources (Completed Aug 05, 2022) - Determine a plan of action and work with Northern Health on the institution of treatment to lower levels below the Maximum Allowable Concentration (0.12mg/L) as prescribed by the Canadian Drinking Water Guidelines (In progress) |
| Underlying Problems: Unknown. Ash and surface run-off from forest fire fighting may have led to turbid water. There is a forest fire across the lake. | |
| Steps Taken to Remedy: Samples collected from the Kitchen and Random Cabin sampling sites came be positive for 12 and 7 Total Coliforms, respectively. A boil water notice was issued and the operator was instructed to resample. | |
| Corrective Actions Remaining: The operator must submit 2 sets of bacteriological samples collected at least 24 hours apart. The boil water notice will be rescinded pending satisfactory results. The operator was also instructed to ensure that the UV disinfection units are working. |
| Underlying Problems: Unsatisfactory bacteriological sample at one sample site. | |
| Steps Taken to Remedy: > Unknown-voicemail left. | |
| Corrective Actions Remaining: > Place signage advising residents (if there are any) that water is not potable. > Identify the cause (s) of unsatisfactory sample results and implement corrective actions. > Shock chlorinate the well and the entire distribution system. > Submit two sets of negative bacteriological samples 24 hours apart. |
| Underlying Problems: Cause unknown. The installation of pre-treatment and/or further treatment devices may be required. | |
| Steps Taken to Remedy: The operator was given verbal direction to inform all water system users of this Notice. Inspection scheduled for October 21, 2013. | |
| Corrective Actions Remaining: The results from two consecutive water samples, taken a minimum of 24 hours apart, must be absent for Coliforms and E. coli, and submitted to the Health Authority before the removal of the Boil Water Notice will be considered. |
| Underlying Problems: Modification of treatment system from coarse sand filtration to cartridge filtration system due to sand filtration system failure. Currently the cartridge filtration system is not believed to be working appropriately. More information is required to determine effectiveness of water treatment system. | |
| Steps Taken to Remedy: Boil Water Notice notified to water user issued by water operator | |
| Corrective Actions Remaining: Submit construction permit application for approval. Satisfactory water sampling results (2 consecutive water samples with absence in Total Coliform and E.coli) taken 24 hours apart. |
| Underlying Problems: Adverse water samples showing backgrownd growth on multiple samples led to EHO follow up that resulted in the identification of improperly functioning treatment equipment. | |
| Steps Taken to Remedy: Public notification to take place and signage to be placed on all applicable taps. Treatment (UV) is planned to be checked and repaired by a professional. | |
| Corrective Actions Remaining: Update/complete an emergency response plan and submit to the EHO for review/assessment. Operator to take training for Small Water Systems to ensure that they are aware of how to identify potential risks to the water system. Place signage at all accessible taps and confirm that food operation is aware of how to effectively operate under a boil water notice. Report actions taken to repair existing UV functioning. Upon completion of treatment repair, in coordination with the EHO, conduct two sets of samples, taken 24 hours apart, and submit to an accredited lab. Sample results should show absence of coliforms and E.coli. Upon satisfation of this required action/s discuss removal of the existing notice with the EHO. |
| Underlying Problems: Talking with the operator, it sounds like there had been a bout of heavy rain and there was little to no chlorine within the water system. Given that the well is heavily influenced by surface water, combined with the fact there was no chlorine in the system, I think that these circumstances came together to result in the unsatisfactory water quality results we saw from June 21st. This water system needs treatment and is required to have treatment works installed by October 3, 2016. Until then, a longer term BWN needs to be considered… thoughts for further discussion. | |
| Steps Taken to Remedy: Tatuk Lake Resort was put on a boil water notice due to unsatisfactory water quality results at 4 of 5 sampling locations. See below: Residence – TC = 21, E.coli = L1 Campsite Standpipe – TC = 29, E.coli = L1 Cabin 1 – TC = EST 25, E.coli = EST 1 Showerhouse – TC = 18, E.coli = L1 | |
| Corrective Actions Remaining: Operator needs to post signage at all taps indicating that there is a boil water notice, notify current guests, and inform all new guests on arrival. Operator was also asked to shock chlorinate and flush the system. Operator is required to submit two samples 24 hours apart with satisfactory results prior to the BWN being lifted. Chlorine was also discussed with the operator. It was instructed that chlorine needs to be added to the system in such a way that there is a uniform distribution of chlorine throughout the water system at all times. |
| Underlying Problems: Surface lake source with no disinfection. | |
| Steps Taken to Remedy: Customers advised verbally and by signs to boil their drinking water. Customers are provided bottled water for drinking, bruishing teeth and washing fruits/vegetables eaten raw. | |
| Corrective Actions Remaining: Operator must either drill a potable well or install disinfection equipment. Operator has submitted construftion permit application to Public Health Engineer which is currently under review. Filtration and UV system has been installed, however still needs to be approved. System to remain on BWN until treatment system has been approved by PHE and submit two consecutive satisfactory samples at least 24 hrs apart. . |
| Underlying Problems: 1) The water quality results provided in June 2022, and included in the Western Water Associates Ltd. (WWAL) report, indicate that the water is not suitable for drinking without treatment due to Iron, Manganese, and Turbidity exceedances, as per Health Canada’s Drinking Water Guidelines. 2) Treatment for the above mentioned parameters are not installed. 3) A timeline for installation of treatment has not yet been provided to the EHO. | |
| Steps Taken to Remedy: No corrective actions taken as of advisory issuance date. Operator is aware that the manganese levels of the well water (0.441 ppm) exceeds the Canadian Guidelines for Drinking Water Quality Maximum Allowable Concentration (MAC) of 0.12 ppm. | |
| Corrective Actions Remaining: 1) Operator to draft a water quality advisory notice for Manganese and send the draft to Northern Health for review, prior to distribution to the users of the water system by August 26 2022 2) Submit a timeline of treatment installation to address high iron, manganese and turbidity levels and submit a construction permit for the proposed treatment. The construction permit or an update on the status of the treatment installation must be provided by August 31 2022 3) Have the treatment professionally installed after a construction permit is issued. 4) Have the treatment system inspected by an Environmental Health Officer. |
| Underlying Problems: · The water system treatment components are located in a confined space and are not properly maintained. · Unsatisfactory results were obtained from water sample tests. | |
| Steps Taken to Remedy: · The boil water notice has been communicated to the operator. · The operator will notify users to boil water before consumption and will post Boil Water Notice signs at all taps and faucets. · Bottled water is being provided to people on-site. | |
| Corrective Actions Remaining: · The boil water notice will remain in place until the water treatment system components are either relocated or made accessible for regular maintenance. · Furthermore, to lift the boil water notice, two bacteriological samples must be submitted 24 hours apart, both showing no presence of E.coli and total coliforms. |
| Underlying Problems: Water system consists of a surface water source with no treatment. | |
| Steps Taken to Remedy: Water system users currently boiling water before use. Water system users provided with boil water signage, as well as information regarding the safe use of water during a boil water notice. | |
| Corrective Actions Remaining: Two forms of treatment are required before boil water notice is rescinded. |
| Underlying Problems: Construction permit application needs to be completed and approved for treatment installation to remove manganese and turbidity. | |
| Steps Taken to Remedy: Water Quality Advisory signage must be placed at all drinking water faucets | |
| Corrective Actions Remaining: Complete construction permit application process for treatment system installed. |
| Underlying Problems: Most recent sample taken from the water system's Pumphouse sample site on Aug. 20th, 2024, had overgrown colonies of bacteria preventing accurate colony counting; 19 total coliforms were also detected at the Residence 6 sample site. Update Nov 2024: Chlorine concentration measured at 0 ppm during inspection. | |
| Steps Taken to Remedy: EHO Priscilla Nkwelle attempted to contact Operator via telephone and left them a voicemail. | |
| Corrective Actions Remaining: - Inform all affected water users of the Boil Water Notice. - An Emergency Response and Contingency Plan must be provided to Northern Health for review and approval. - Operator must notify Northern Health if the treatment equipment is functioning properly, as well as if there has been any form of contamination within the distribution system. Any issues observed must also be remediated. - On-site inspection with an Environmental Health Officer must be scheduled to confirm the water system is in compliance with the BC Drinking Water Protection Act and Drinking Water Protection Regulation. - Removal of the Boil Water Notice will be considered when two consecutive samples, taken a minimum of 24 hours apart, are absent from total coliforms and E. coli as well as the other Corrective Actions have been completed. |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: This Notice has been issued because no water sample results for total coliform bacteria or Escherichia coli have been received for over one year. When no monitoring for total coliform bacteria or Escherichia coli is performed, it is not possible demonstrate that the water is potable and that contamination by bacteria has not occurred. | |
| Steps Taken to Remedy: Environmental Health Officer issued Order to the water supplier instructing them to issue a Water Quality Advisory. See Corrective Actions Remaining and Underlying Problems for more information. | |
| Corrective Actions Remaining: Owners of public premises served by this water system must: (a) notify the public that a water quality advisory by posting a sign at every sink or drinking water fountain accessible to the public; (b) if normal business practices provide an opportunity, verbally advise any person who may use the domestic water system for a domestic purpose that the a boil water notice is in effect. The water supplier must submit two sets of water samples from the water system to an approved laboratory for testing. The two sets of samples will need to be collected at least 24 hours apart. Satisfactory results (i.e. results that show no detectable total coliform bacteria or Escherichia coli present) will need to be received. |
| Underlying Problems: Pump was put into the well for opening, but operator is unsure if shock chlorination occurred on the water system. Further investigation to see if there is any other underlying problems to occur next week. | |
| Steps Taken to Remedy: System will be shock chlorinated over the weekend and resample. | |
| Corrective Actions Remaining: Investigation to occure. |
| Underlying Problems: Unsatisfactory water sample result. | |
| Steps Taken to Remedy: Notify all the water users of Boil Water Notice | |
| Corrective Actions Remaining: 1. Shock chlorinate and flush the water system. 2. Re-sample the water from the distribution system. 3. Investigate for causes of contamination and any underlying concerns. 4. In order to lift the Boil Water Notice, there must be two consecutive satisfactory water samples taken at least 24 hours apart. |
| Underlying Problems: Small lots with individual water & onsite sewerage disposal compromises the local aquifer. Remediation not likely to be effective. | |
| Steps Taken to Remedy: RDFFG has intentions to install water/sewerage systems for the town. | |
| Corrective Actions Remaining: Provide disinfection - waiting for town services. Infrequent sampling verifies suspected concerns. |