| Little Leaders Childcare Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | October 04, 2021 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on August 31, 2021, regarding care and supervision concerns. The following details were provided: - inappropriate guidance practices being used at the facility - staff use inappropriate language towards children - children are forced to nap All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: -Child Care Licensing Regulation (CCLR) section 51(1)(a) Behavioural guidance -CCLR section 55(2)(a) Notification of illness or injury |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Licensing confirmed that inappropriate guidance practices were being used. Corrective action: Corrective action plan required |
| 19030 - CCLR s.55(2)(a) | A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee. Observation: The Licensee did not notify the licensing officer within 24 hours that a child was involved in or may have been involved in a reportable incident as required. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on October 20, 2021. |
