The Sunshine Hills Multi-Age Child Care - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJuly 26, 2022
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on July 25, 2022 alleging concerns regarding care and supervision. The following details were provided:
- There is a short term rental operating in the upstairs of the home at the same time as the childcare program

All areas of the complaint were fully investigated. Evidence was obtained through interview, observations and online listing of rental.
Licensing determined the following contravention:
- 14360 - CCALA s.7(1)(b)(i) - A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14360 - CCALA s.7(1)(b)(i)A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,
Observation: Licensee confirmed the operation of a short term rental in the upstairs of the home while children are in care.
Corrective action: Corrective action required.
To be corrected by: Immediately
Actions Required by Licensee/Operator
- Corrective action plan has been submitted. Follow up is required
Action Required by Licensing Officer or Medical Health Officer
- Review and monitor corrective action plan > Follow up inspection required.