| Life Stars Child Care Corp. - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | June 01, 2022 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on February 16 and February 18, 2022, regarding care and supervision. The following details were provided: - The Manager uses inappropriate guidance practices - Staff restrain children - Children are not grouped according to schedule E. All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: Child Care Licensing Regulation (CCLR) section 34 (2)(a) Group sizes and employee to children ratios. - CCLR section 51(2)(a) Behavioural guidance - CCLR section 52(1)(b) Harmful actions not permitted - Community Care and Assisted Living Act (CCALA) Section 7(1)(b) |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14020 - CCLR s.34(2)(a) | Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E. Observation: The Group Child Care (30 months to school age) and Group Child Care (under 36 months) programs were mixing. Corrective action: Corrective action plan received. |
| 14270 - CCLR s.52(1)(b) | A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to any of the following: (b) confinement or physical restraint by an employee, except as authorized in a child care's plan if the care plan includes instructions respecting behavioural guidance. Observation: It was confirmed that children were physically restrained. Corrective action: corrective action plan received. |
| 14360 - CCALA s.7(1)(b)(i) | A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care, Observation: The health and safety plan put forward by the Manager was not followed Corrective action: corrective action plan received. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
