Growing with Smiles Childhood Center Ltd - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedMay 24, 2022
Reason for Investigation - Care and supervision
Report of Findings
Community Care Facilities Licensing [CCFL] received a complaint on May 17, 2022, alleging concerns regarding Care and Supervision.

The allegations included the following details:
- Child was not actively supervised
- Child was pulling a buggy which could be a tripping hazard

All areas of the complaint were fully investigated. Evidence was received through inspection, interviews and a review of relevant records.

Licensing determined the following contravention:

Child Care Licensing Regulation (CCLR):
- Section 39(1) Care and Supervision
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14060 - CCLR s.39(1)A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult.
Observation: Licensing determined that continuous supervision was not provided to a child.
Corrective action: Corrective Action Required
Actions Required by Licensee/Operator
- Corrective action plan to be developed and submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review and monitor corrective action plan > Follow up inspection required.