| Windy Willows Environmental Centre Inc - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | March 20, 2023 |
| Reason for Investigation | - Care and supervision - Hygiene & communicable disease control |
| Report of Findings |
|---|
| Licensing received a complaint on February 08, 2023, alleging the following: Care and Supervision: - Inadequate staff to child ratios - Extra support not provided to a child All areas of the complaint were fully investigated. Evidence was collected through interviews. Licensing determined the following contravention: - Child Care Licensing Regulation - S. 58(1)(c)(ii)- Care Plans |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 19240 - CCLR s.58(1)(c)(ii) | A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (c) the resources to be made available to the child requiring extra support by the licensee, including (ii) any modification to the program of activities necessary to enable the child to participate in or benefit from the program. Observation: A child's care plan was not modified as required. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review corrective action plan. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on April 07, 2023. |
