Windy Willows Environmental Centre Inc - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedFebruary 17, 2023
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on February 14, 2023, alleging the following:

Care and Supervision:
- Inappropriate outdoor attire

All areas of the complaint were fully investigated. Evidence was collected through interviews.
Licensing determined the following contravention:
- Community Care and Assisted Living Act - 7(1)(b)(i)- Health, safety and dignity of persons in care.
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14360 - CCALA s.7(1)(b)(i)A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,
Observation: On more than one occasion, children were taken outside and not provided with the appropriate outdoor attire.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- Corrective action plan to be developed and submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review corrective action plan.
Status Update
No further action required. All contraventions have been addressed.
Updated on February 27, 2023.