Marlborough Early Years Care - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedOctober 17, 2023
Reason for Investigation - Physical facility, equipment & furnishings
Report of Findings
Licensing received a complaint on October 10, 2023 regarding Physical Facility.  

All areas of the complaint were fully investigated. Evidence was collected through an interview and a review of evidence.
 
Licensing confirmed that a shelf was not secured and had fallen on a child.
 
A contravention to section 13(1) of the Child Care Licensing Regulation (Environment) was determined.  
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
11010 - CCLR s.13(1)A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.
Observation: Through interviews and a discussion with Staff it was determined that a shelf that was identified by staff to the Manager as requiring anchoring and was not anchored in the facility resulted in a minor incident to a child.
Corrective action: Corrective action plan submitted
Actions Required by Licensee/Operator
- Licensee has addressed some contraventions. Corrective action plan required to be submitted.
Action Required by Licensing Officer or Medical Health Officer
- Receive corrective action plan