| Kids Club Child Care Centre Ltd. (McMillan Rd) - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | September 16, 2019 |
| Reason for Investigation | - Physical facility, equipment & furnishings - Care and supervision - Records and reporting |
| Report of Findings |
|---|
| On July 16, 2019, Licensing received a concern regarding care and supervision, physical facility, and records and reporting. The following details were provided: - Staff did not provide adequate care and supervision to children, resulting in an injury - Insufficient resilient surfacing in playground - A reportable incident was not reported to Licensing - A parent or emergency contact was not immediately notified when a child became injured while in care All areas of the complaint were fully investigated. Evidence was obtained through interviews, review of facility records, and observations. Licensing determined the following contraventions: - Child Care Licensing Regulation section 55(1)(a) and 55(2)(a) Notification of illness or injury. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 19010 - CCLR s.55(1)(a)(1.1) | A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child (a) becomes ill or is injured.(1.1) In the case of a licensee who provides a care program described as Child-minding, the parent to be notified under subsection (1) is the parent who is on the premises on which the child-minding service operates. Observation: A parent or emergency contact was not immediately notified when the child became injured while in care. Corrective action: Corrective action plan required |
| 19030 - CCLR s.55(2)(a) | A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee. Observation: Licensing was not notified of a reportable incident within the required 24 hours. Corrective action: Corrective action plan required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review corrective action plan. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on October 21, 2019. |
