Aird's Kidzone Learning Centre Ltd - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedDecember 01, 2022
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on November 24, 2022, regarding care and supervision. The following details were provided:
- Staff used inappropriate guidance practices

All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions:
Child Care Licensing Regulation (CCLR) section 51(1)(a) Behavioural Guidance
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14220 - CCLR s.51(1)(a)A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance.
Observation: Behaviour guidance was not age or developmentally appropriate
Corrective action: Corrective action plan required
Actions Required by Licensee/Operator
- Licensee has addressed some contraventions. Corrective action plan required to be submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review Corrective action plan
Status Update
No further action required. All contraventions have been addressed.
Updated on December 12, 2022.