| Academics preKindergarten Royal City - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | June 29, 2022 |
| Reason for Investigation | - Care and supervision - Records and reporting |
| Report of Findings |
|---|
| Licensing received a complaint on April 20, 2022, regarding care and supervision. The following details were provided: - Staff used inappropriate guidance strategies. All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: Child Care Licensing Regulation (CCLR) section 51(1)(a) Behavioural guidance - CCLR section 52(2)(a) Behavioural guidance - CCLR section 55(1)(b) Notification of illness or injury - CCLR section 55(2)(a) Notification of illness or injury |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Behaviour guidance was not age and developmentally appropriate to the child receiving the guidance. Corrective action: Corrective action plan required |
| 14240 - CCLR s.51(2)(a) | If the child has a care plan that includes instructions respecting behavioural guidance, the licensee must ensure that (a) any behavioural guidance given to the child is consistent with those instructions. Observation: Behaviour guidance was not consistent with instructions in a child's care plan Corrective action: Corrective action plan required |
| 19020 - CCLR s.55(1)(b) | A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child (b) is involved in, or may have been involved in, a reportable incident described in Schedule H. Observation: parent or emergency contact was not notified a child was involved in or may have been involved in, a reportable incident described in Schedule H. Corrective action: corrective action plan required |
| 19030 - CCLR s.55(2)(a) | A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee. Observation: Licensee did not notify the licensing officer within 24 hours that a child was involved in or may have been involved in a reportable incident as described in Schedule H as required. Corrective action: corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on July 28, 2022. |
