Kids Club Child Care Centre Ltd. (McMillan Rd) - Complaint Information |
General Details | |
---|---|
Facility Type | Child Care - 300 |
Investigation Completed | October 19, 2020 |
Reason for Investigation | - Policies and procedures |
Report of Findings |
---|
Licensing received a complaint on September 25, 2020, alleging concerns regarding policies and procedures. The following information was obtained: - The facility is not following one of its policies All areas of the complaint were fully investigated. Evidence for analysis was obtained through a phone interview and review of facility policy/procedures and log book. Licensing determined the following contravention: - Child Care Licensing Regulation, section 56 (2) ; written policies and procedures – Implemented by employees. |
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
Code | Category/Description |
---|---|
13071 - CCLR s.56(2) | A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees. Observation: Licensing determined that employees did not follow through with the facility's policy. Corrective action: Corrective action required. |
Actions Required by Licensee/Operator | |
---|---|
- No further action required. All contraventions have been addressed. |
Action Required by Licensing Officer or Medical Health Officer | |
---|---|
- No further action required. All contraventions have been addressed. |