Shreya Academic Centre Ltd. - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJune 28, 2023
Reason for Investigation - Records and reporting
Report of Findings
Licensing received a complaint on June 24, 2023, alleging concerns regarding Records and Reporting.

The following information was provided:
- discrpencies with a repayment agreement
- the licensee had no record that they had developed the care plan in consultation with the parent of the child requiring extra support

All allegations were investigated. Licensing collected evidence through interviews, review of documentation, and a site visit.

The following contravention was determined:
CCLR Section 56.1(2)(a).CCLR Section 58 (2)(b) - Records
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19051 - CCLR s.56.1(2)(a)A licensee must keep (a) a copy of the written statement, referred to in section 19 of the Act, that the licensee delivers to persons who prepay part of the cost of services
Observation: The Licensee did not have a record of the written statement.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.