Shreya Academic Centre Ltd. - Complaint Information |
General Details | |
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Facility Type | Child Care - 300 |
Investigation Completed | June 28, 2023 |
Reason for Investigation | - Records and reporting |
Report of Findings |
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Licensing received a complaint on June 24, 2023, alleging concerns regarding Records and Reporting. The following information was provided: - discrpencies with a repayment agreement - the licensee had no record that they had developed the care plan in consultation with the parent of the child requiring extra support All allegations were investigated. Licensing collected evidence through interviews, review of documentation, and a site visit. The following contravention was determined: CCLR Section 56.1(2)(a).CCLR Section 58 (2)(b) - Records |
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
Code | Category/Description |
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19051 - CCLR s.56.1(2)(a) | A licensee must keep (a) a copy of the written statement, referred to in section 19 of the Act, that the licensee delivers to persons who prepay part of the cost of services Observation: The Licensee did not have a record of the written statement. Corrective action: Corrective action required. |
Actions Required by Licensee/Operator | |
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- No further action required. All contraventions have been addressed. |
Action Required by Licensing Officer or Medical Health Officer | |
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- No further action required. All contraventions have been addressed. |