| Swetexel Preschool & Daycare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | September 08, 2023 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing (CCFL) received a complaint on August 2, 2023 concerning care and supervision. The following was confirmed: - A staff used a negative tone and language when supporting a child. - A staff used a highchair inappropriately as a guidance strategy. All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and documentation. Licensing determined the following contraventions: Child Care Licensing Regulation (CCLR) - Section 52 (1)(b)(c) – Harmful actions not permitted - Section 56 (1)(f) and 56 (2) – Community care facility records and policies - Section 58 (1)(c)(ii) – Care plans |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 13071 - CCLR s.56(2) | A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees. Observation: Observed that staff 1 did not follow facility policies in relation to guidance and documentation practices Corrective action: Corrective action plan required |
| 14270 - CCLR s.52(1)(b) | A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to any of the following: (b) confinement or physical restraint by an employee, except as authorized in a child care's plan if the care plan includes instructions respecting behavioural guidance. Observation: Confirmed confinement of a child by staff 1 using a high chair Corrective action: Corrective action plan required |
| 19240 - CCLR s.58(1)(c)(ii) | A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (c) the resources to be made available to the child requiring extra support by the licensee, including (ii) any modification to the program of activities necessary to enable the child to participate in or benefit from the program. Observation: Care plan no created with information to guide and direct staff actions or modifications to the program’s activities. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review the corrective action plan. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on September 19, 2023. |
