Swetexel Preschool & Daycare - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedMarch 28, 2023
Reason for Investigation - Policies and procedures
- Hygiene & communicable disease control
- Records and reporting
Report of Findings
Community Care Facilities Licensing [CCFL] received a complaint on March 14, 2023, regarding concerns relating to the following:

Policies and Procedures
- Did not report a reportable incident to Licensing

All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and documentation.

The following contravention/s were cited:

Child Care Licensing Regulations (CCLR)
-Section 55 (2) - Notification of illness or injury
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19030 - CCLR s.55(2)(a)A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee.
Observation: Licensee did not notify the licensing officer within 24 hours that a child was involved in or may have been involved in a reportable incident as described in Schedule H as required.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.