UniverCity Childcare - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJanuary 26, 2022
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on December 21, 2021, regarding care and supervision. The following concerns were alleged:

-An unsupervised child was injured by another child and did not receive first aid.
-A child's care plan is not being followed.

All areas of the complaint were fully investigated. Evidence was collected through interviews and a review of documentation.

Licensing determined the following contravention:
-Child Care Licensing Regulation Section 56(1)(f) Community care facility records and policies.
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19050 - CCLR s.56(1)(f)A licensee must keep current records of each of the following: (f) a log of minor accidents, illnesses and unexpected events involving children, that did not require medical attention and were not reportable incidents described in Schedule H.
Observation: There was no documentation of an incident where a child was scratched on the nose by another child.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.