| Lil' Alpacas Childcare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 20, 2023 |
| Reason for Investigation | - Physical facility, equipment & furnishings - Care and supervision - Program |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on December 15, 2023, regarding Care and Supervision (Behavioural Guidance), Health and Hygiene, Programming and Environment. All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and documentation. Licensing confirmed that the facility’s walls were not maintained in a good state of repair, there were insufficient toys in one classroom, and children were not immediately allowed to leave the napping area when awake. The following related contraventions of the Child Care Licensing Regulation were cited: · Section 13 (2), Environment · Section 51 (1)(a), Behavioural guidance. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 11020 - CCLR s.13(2) | A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance. Observation: The community care facility had areas of visible soil and chipped walls in the bathroom, the hallway, and the classroom wall, broken and insufficient toys and equipment in one classroom. Corrective action: Corrective action plan required |
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Staff had provided behavioral guidance that was not appropriate to the age and development of the child who was receiving the guidance. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on February 06, 2024. |
