| Redwood Abbotsford - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | May 02, 2023 |
| Reason for Investigation | - Policies and procedures - Nutrition and food services |
| Report of Findings |
|---|
| Licensing received a complaint on April 26, 2023, alleging concerns regarding Programming, Staffing, and Nutrition. The following information was provided: - parents are unaware of the meals served at the facility - no alternate activities are provided for children during nap time - staff are out of ratio All allegations were investigated. Licensing collected evidence through interviews, review of documentation, and a site visit. The following contravention was determined: Child Care Licensing Regulation (CCLR) s.44(1)(b) - Programming |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 18010 - CCLR s.44(1)(a) | A licensee must provide to children a comprehensive and coordinated program of indoor and outdoor activities that (a) is designed for the development and care of children. Observation: Licensing determined that children are not provided alternate activities during nap time. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Resources provided. |
