| StrongSteps Children's Learning Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | November 03, 2021 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on October 28, 2021, regarding care and supervision, and physical facility concerns. The following details were provided: - A child was isolated from the group - A child who could feed themselves was being hand fed. All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: -Child Care Licensing Regulation (CCLR) section 58(2)(a) Care plans |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 19250 - CCLR s.58(2)(a) | The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent. Observation: Licensing determined a care plan was not developed in consultation with the parent or any person requested by the parent. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on November 22, 2021. |
