Willowbrae Academy Langley - Complaint Information |
General Details | |
---|---|
Facility Type | Child Care - 300 |
Investigation Completed | September 01, 2022 |
Reason for Investigation | - Care and supervision |
Report of Findings |
---|
Licensing received a complaint on August 4, 2022, regarding care and supervision and policies and procedures. The following details were provided: - Staff to child ratios are not maintained - Covid-19 policies are not being followed All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: Child Care Licensing Regulation (CCLR) section 34(2)(b) Group sizes and employee to child ratios |
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
Code | Category/Description |
---|---|
14030 - CCLR s.34(2)(b) | Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Observation: It was confirmed that the ratio of employees to children attending the community care facility was less than permitted in Schedule E. Corrective action: Corrective action plan required |
Actions Required by Licensee/Operator | |
---|---|
- Corrective action plan to be developed and submitted. |
Action Required by Licensing Officer or Medical Health Officer | |
---|---|
- Review Corrective action plan |
Status Update |
---|
No further action required. All contraventions have been addressed. |
Updated on September 16, 2022. |