| Nurturing Hearts Montessori Daycare - Newlands - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 22, 2023 |
| Reason for Investigation | - Physical facility, equipment & furnishings |
| Report of Findings |
|---|
| Community Care Facilities Licensing received a complaint on December 12, 2023 regarding Physical Facility, Equipment and Furnishings. All areas of the complaint were fully investigated. Evidence was gathered through interviews and an on-site inspection. Licensing confirmed mouse droppings in children’s activity areas. A contravention to Section 13(1) (Environment) of the Child Care Licensing Regulation was determined. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 11010 - CCLR s.13(1) | A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees. Observation: Licensing observed mouse droppings in children's activity areas. Corrective action: Ensure that a healthy and safe environment is provided at all times. To be corrected by: January 2, 2024 |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on January 05, 2024. |
