Buttons 'N Bows Childcare Inc. - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedSeptember 25, 2019
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on September 20, 2019, alleging concerns of Care and Supervision.
The allegation included the following details:
Care and supervision:
- Staff did not administer first aid when required
- Children's coats/sweaters were on the ground getting wet as it was raining at the time

All areas of the complaint were investigated. Evidence was obtained from observations, interviews, and review of documentation. Licensing determined the following contravention:
- Child Care Licensing Regulation, s.56 (1)(f) Records and reporting
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19050 - CCLR s.56(1)(f)A licensee must keep current records of each of the following: (f) a log of minor accidents, illnesses and unexpected events involving children, that did not require medical attention and were not reportable incidents described in Schedule H.
Observation: A log of a minor incident was not recorded
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- Corrective action plan to be developed and submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review correction action plan
Status Update
No further action required. All contraventions have been addressed.
Updated on April 27, 2020.