| Creative Kids Learning Centers - Langley Meadows - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | June 29, 2020 |
| Reason for Investigation | - Care and supervision - Records and reporting |
| Report of Findings |
|---|
| Licensing received a complaint on June 18, 2020, alleging concerns regarding Care & Supervision and Records & Reporting. The following details were provided: - Supervision concerns - Minor injuries not reported to parent All areas of the complaint were fully investigated. Licensing conducted interviews and reviewed facility records. Licensing determined the following contravention related to Care & Supervision. - Child Care Licensing Regulation section 34(1) Supervision of Children |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14010 - CCLR s.34(1) | A licensee must ensure that children are adequately supervised by qualified employees in sufficient numbers to meet the needs of each child. Observation: Licensing determined that a child was left unsupervised. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
