| Creative Kids Learning Centers - Langley Meadows - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | October 08, 2021 |
| Reason for Investigation | - Care and supervision - Nutrition and food services - Records and reporting |
| Report of Findings |
|---|
| Licensing received a complaint on September 20, 2021 regarding care and supervision, nutrition and food services, and records and reporting. The following details were provided: -Supervision concerns -Food not provided at requested time -Care plan not created All areas of the complaint were fully investigated. evidence was collected through interviews and records. Licensing determined the following contravention: Child Care Licensing Regulation (CCLR) section 58 (2) (a) Care Plans |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 19250 - CCLR s.58(2)(a) | The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent. Observation: Licensing determined a care plan was not developed in consultation with parents. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on October 21, 2021. |
