| Duckie View Daycare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 12, 2019 |
| Reason for Investigation | - Physical facility, equipment & furnishings - Care and supervision - Hygiene & communicable disease control - Program |
| Report of Findings |
|---|
| On December 6, 2019, and December 10, 2019 Licensing recieved concerns regarding care and supervision, health and hygiene, programming, and physical facility. The complainants provided the following details: - there is inadequate supervison and guidance - there are inadequate hygeine practices - there is insuffient programming in place - there is excessive clutter All areas of the complaint were fully investigated. Evidence was obtained through a facility inspection and a discussion with the Licensee. Licensing detmined the following contravention: - Child Care Licensing Regulation section 46(1) Health and hygiene Licensing also received a complaint on December 18th, 2019, regarding similar concerns that were identified on December 6th, 2019, and December 10th, 2019, in addition to concerns regarding illnesses. Licensing had a follow up conversation with the Licensee regarding these concerns. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 15030 - CCLR s.46(1) | A licensee must establish a program to instruct children in, and to practise the rules of, health and hygiene. Observation: The children did not wash their hands prior to eating lunch. Corrective action: Corrective action plan required. To be corrected by: December 13, 2019 |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Corrective action plan to be reviewed by Licensing. |
