Global Montessori Learning Center - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJuly 21, 2021
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on July 20,2021 regarding Staffing. The following details was provided:

-Concerns that an ITE staff is not available in one of the Group Child Care (under 36 months)

All areas of the complaint were fully investigated. Evidence was collected through interviews and records.
Licensing determined the following contravention:

-Child Care Licensing Regulation (CCLR) section 34 (2) (b) Group sizes and employee to children ratios.
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14030 - CCLR s.34(2)(b)Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.
Observation: Licensing observed that the ratio of employees to children was not being met as per Schedule E of the CCLR.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.
Status Update
No further action required. All contraventions have been addressed.
Updated on August 06, 2021.