Beyond Elements Childcare Ltd. - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedFebruary 24, 2021
Reason for Investigation - Care and supervision
- Nutrition and food services
Report of Findings
Licensing received a complaint on February 11, 2021, alleging concerns regarding Care & Supervision and Nutrition & Food Service.

The following details were provided:
-Inadequate care given to a sick child
-Inappropriate behavioural guidance
-Insufficient amount of food provided to children

All areas of the complaint were fully investigated. Licensing conducted interviews and reviewed facility records. Licensing determined the following contravention related to records and reporting.
- Child Care Licensing Regulation section 58(2) Care Plans
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19250 - CCLR s.58(2)(a)The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent.
Observation: Licensing determined that a child with behavioural concerns has no care plan in place.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.