| Innervisions Recovery Society Hannah House - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | May 26, 2020 |
| Reason for Investigation | - Physical facility, equipment & furnishings - Hygiene & communicable disease control |
| Report of Findings |
|---|
| Licensing recieved a complaint on May 20, 2020, regarding physical facility and hygiene and comunicable disease control. The complainant provided the following details: - Hazards that create an unsafe physical environment - Improper hygiene practices and pest control All areas of the complaint were fully investigated. Evidence was collected from a letter, emails, and inspection. Licensing has determined the following contraventions: 31760 - Residential Care Regulation (RCR) s.35(1)(c) - Physical facility 35040 - RCR s.63(1) - Hygiene and communiabke disease control |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 31760 - RCR s.35(1)(c) | A licensee must provide the following appropriately furnished and equipped areas: (c) secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials. Observation: Reusable cleaning bottles were unlabeled. Corrective action: Corrective action required. To be corrected by: June 9, 2020 |
| 35040 - RCR s.63(1) | A licensee must ensure that all food is safely prepared, stored, served and handled. Observation: Reusable condiment bottles were unlabeled in the fridge. Corrective action: Corrective action required. To be corrected by: June 9 2020 |
| Actions Required by Licensee/Operator | |
|---|---|
| - Licensee has addressed some contraventions. Corrective action plan required to be submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
