| PAH Foundation Lodge (The) - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | September 16, 2021 |
| Reason for Investigation | - Staffing - Care and supervision - Medication |
| Report of Findings |
|---|
| On August 12, 2021, Licensing received a complaint alleging concerns related to staffing, medication, and care and supervision. The allegations included the following details: Staffing: - There is a shortage in staff and the care needs of a person in care are not being met. Medication: - There were changes made to the medications a person in care was taking. Care and supervision: - A person in care was asked to walk more despite their medical condition. - A person in care had a decline in status and no nursing care was provided. All areas of the complaint were thoroughly investigated. Evidence was received and reviewed from interviews, correspondence with the facility, and inspection. The following contraventions were determined: - Residential Care Regulation - Section 61 Self monitoring of community care facility. - Residential Care Regulation - Section 68 (4) Medication safety and advisory committee. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 30240 - RCR s.61 | A licensee must regularly monitor the physical environment of the community care facility, and the care and services provided by it, to ensure that the requirements of the Act and this regulation are being met. Observation: Licensing determined that several documents were missing initials in a person in care's care records. Corrective action: Corrective action required. |
| 32320 - RCR s.68(4) | A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee. Observation: Licensing determined that the medication administration records were not being kept updated for a person in care. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
