| BrightPath St Johns Street - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | July 30, 2021 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint onJuly 15, 2021, alleging concerns regarding Care and Supervision. The allegations included the following details: - Inappropriate behavioural guidance All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews, an inspection of the physical facility, and documentation. The following contraventions were substantiated: - Child Care Licensing Regulation (CCLR) Section 51(1)(a) Behavioural Guidance - Child Care Licensing Regulation (CCLR) Section 58 (2)(a) Care Plans |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Upon speaking to staff, it was identified that a care plan was required but had not been developed. Corrective action: Corrective action required. |
| 19250 - CCLR s.58(2)(a) | The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent. Observation: Through interviews with staff, it was confirmed that inappropriate guidance was used as a method for guiding the child. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on August 03, 2021. |
