| Wonderworld Montessori Academy-Metrotown - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | August 15, 2022 |
| Reason for Investigation | - Staffing - Care and supervision - Outside Licensing Mandate |
| Report of Findings |
|---|
| On August 11, 2022, Licensing received a complaint regarding staffing and care and supervision at the facility. The complainant provided the following details: - For a duration of four months, two staff were providing care to 25 children. -Unqualified staff were providing break coverage during lunch time All areas of the complaint were fully investigated. Evidence was obtained through interviews and reviewing evidence. Licensing determined the following contraventions related to care and supervision and staffing - CCLR section 19 (4) (b) Character and skill requirements - CCLR section 34 (1) Supervision of Children The Licensee is required to submit a corrective action plan. Licensing will review the corrective action plan. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12150 - CCLR s.19(4)(b) | A licensee must not employ a person in a community care facility as (b) a responsible adult unless the person has the qualifications required under Division 2 [Employee Qualifications]. Observation: There was no evidence of diplomas or certificates documenting the required 20 hours of education and training qualifications for a responsible adult required under Division 2 [Employee Qualifications] in the staff record. Corrective action: Corrective action plan required To be corrected by: Corrective action plan required |
| 14010 - CCLR s.34(1) | A licensee must ensure that children are adequately supervised by qualified employees in sufficient numbers to meet the needs of each child. Observation: Unqualified staff provided break coverage for 2.5 hours from July 15 to August 15, 2022 Corrective action: Corrective action plan required To be corrected by: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review corrective action plan |
