| Evergreen Child Care Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | October 31, 2023 |
| Reason for Investigation | - Care and supervision - Medication |
| Report of Findings |
|---|
| Licensing received a complaint on October 13, 2023 concerning care and supervision. All areas of the complaint were fully investigated. Licensing conducted interviews and reviewed facility records. Licensing confirmed the following: - A child in care was dropped off at the facility but unaccounted/missing for two hours - The child was found unharmed within the facility A contravention to section 7(1)(b)(i) of the Community Care and Assisted Living Act (Care and Supervision) |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14360 - CCALA s.7(1)(b)(i) | A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care, Observation: A child in care was dropped off at the facility but was unaccounted for two hours before found unharmed. Corrective action: A Licensee must ensure the health, safety and dignity of children in care is maintained at all times which includes an effective system of supervision at all times. To be corrected by: October 18, 2023 |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on October 31, 2023. |
