| Brightstart Children's Academy Ltd - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | February 08, 2022 |
| Reason for Investigation | - Program |
| Report of Findings |
|---|
| Licensing received a complaint on February 7, 2022, regarding programming and policies and procedures. The following concerns were alleged: -Children in the infant program do not have outside play on a daily basis -A copy of the facility Active Play policy is not provided to families All areas of the complaint were fully investigated. Evidence was collected through interviews and a review of documentation. Licensing determined the following contraventions: -Child Care Licensing Regulation Section 56(2) Policies and Procedures -Child Care Licensing Regulation Section 44(3)(4)(5) Program |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 13071 - CCLR s.56(2) | A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees. Observation: Infant program staff are not implementing the facility Active Play and a copy of this policy is not being provided to any of the families enrolled at the facility. Corrective action: Corrective action required. |
| 18060 - CCLR s.44(3)(4)(5) | A licensee, other than a licensee providing a care program described as Occasional Child Care, must provide each child with daily outdoor play periods unless weather conditions would make it unreasonable to do so. (4) Despite subsection (1), a licensee who provides a care program described as Occasional Child Care need not provide a program of outdoor activities. (5) Despite subsection (3), that subsection applies to a licensee who provides a care program described as Child-minding only if the program provides care for 3.5 hours or more each day. Observation: Children in the infant program have not been provided with daily outdoor periods of play since December 2021 Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
