| Bevan Village - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | June 15, 2020 |
| Reason for Investigation | - Staffing - Care and supervision |
| Report of Findings |
|---|
| On April 8, 2020, Licensing received a complaint alleging concerns regarding care and supervision of a person in care. The allegations included the following details: - Inadequate care and supervision - Insufficient staff working at the facility All areas of the complaint were fully investigation. Evidence was received and reviewed from records, policies and procedures and from the Licensee. The following contraventions were determined: - Residential Care Regulation (RCR) s.85(1)(d) Policies and procedures - RCR s.82 Implementation of care plans - RCR s.81(4)(b)(i) Care plan needed if more than 30 day stay |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 34750 - RCR s.81(4)(b)(i) | A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (i) if there is a substantial change in the circumstances of the person in care. Observation: Care plan for the person in care was not reviewed and modified when substantial changed occurred in their circumstances. Corrective action: Corrective action plan in place. |
| 34780 - RCR s.82 | A licensee must ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person in care's care plan. Observation: Care provided to the person in care was not as per the terms and conditions of their care plan. Corrective action: Corrective action plan in place |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on July 21, 2020. |
