| Play N Learn Daycare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | February 03, 2023 |
| Reason for Investigation | - Licensing - Hygiene & communicable disease control - Nutrition and food services |
| Report of Findings |
|---|
| Licensing received a complaint on December 15, 2022, alleging concerns regarding Licensing, Health and Hygeine, and Nutrition. The following concerns were raised: -Children are picked up in an unlicensed area of the home -Staff are potentially reusing tissues with multiple children -The menu is lacking nutrition -Parents are not informed when other foods are given to children All areas of the complaint were fully investigated. Evidence was collected through an interview with the Manager, review the facility Nutrition policy and reviewing evidence. Licensing determined the following contraventions: -Child Care Licensing Regulation (CCLR) section 10 (1) -CCLR section 56 (2) |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 10010 - CCLR s.10(1) | Applicants for licences and licensees must notify a medical health officer immediately of any change in the information provided under section 9. Observation: Through an interview with the Manager and observations, Licensing determined that care was being provided in the upstairs area of the home, which is not licensed. Corrective action: Corrective action plan received |
| 13071 - CCLR s.56(2) | A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees. Observation: Through an interview with the Manager, observations and reviewing evidence, Licensing determined that the facility did not consistently offer foods that follow the Canada Food Guide and the facility nutrition policy. Corrective action: Corrective action plan to be developed and submitted |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on March 07, 2023. |
