| Mr. Moose's Childcare Learning Centre Ltd. - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | May 27, 2019 |
| Reason for Investigation | - Staffing - Care and supervision - Program |
| Report of Findings |
|---|
| Licensing received a complaint on May 23, 2019, alleging concerns regarding staffing, programming, and care and supervision concerns at the facility. The allegations included the following details: - Concerns regarding the use of highchairs - Inappropriate staffing qualifications - Inappropriate guidance All areas of the complaint were fully investigated. Evidence was obtained through interviews, observations, and facility records. Licensing determined the following contravention: -CCLR Section 34(2)(a) Group sizes and employee to children ratios The Licensee is required to submitted a corrective action plan. Licensing will review the corrective plan. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14030 - CCLR s.34(2)(b) | Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Observation: The Licensee confirmed that the staff to child ratio is not being maintained at all times. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review corective action plan. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on May 28, 2019. |
