| Czorny Alzheimer Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Residential Care (Hospital Act) - 400 |
| Investigation Completed | November 13, 2019 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on October 2nd, 2019, alleging concerns regarding care and supervision. The complainant alleged the following concerns: - The care needs of a person in care were not met. All areas of the complaint were fully investigated. Evidence was received and reviewed from the following sources: - Long Term Care Services Collaboration Report - Facility and Person in Care records The following contravention has been determined: - Residential Care Regulation Section 81 (4) (b) (i) Care plan needed if more than 30 day stay |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 34750 - RCR s.81(4)(b)(i) | A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (i) if there is a substantial change in the circumstances of the person in care. Observation: A care plan had not been reviewed or modified after a substantial change in the circumstances of the person in care. Corrective action: Corrective action plan required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan - no follow up required. |
