| Community PreKindergarten - White Rock - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | April 29, 2024 |
| Reason for Investigation | - Care and supervision - Records and reporting |
| Report of Findings |
|---|
| Community Care Facilities Licensing received a complaint on April 26, 2024, alleging concerns related to licensing, and care and supervision. All areas of the complaint were fully investigated. Evidence was gathered and reviewed through interviews, facility records and on-site observations. It was confirmed that a child in care was involved in an incident where their finger was stuck in the door jam. Licensing determined the following contravention to the Community Care and Assisted Living Act: section 7(1)(b)(i), Standards to be maintained. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14360 - CCALA s.7(1)(b)(i) | A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care, Observation: Child in care was involved in an incident where their finger was stuck in the door jam. Previous injury to children's fingers was identified but not addressed. Corrective action: Ensure a healthy and safe environment is provided at all times. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
