| Bee Yourself Childcare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | August 18, 2022 |
| Reason for Investigation | - Staffing - Care and supervision - Hygiene & communicable disease control - Records and reporting |
| Report of Findings |
|---|
Licensing received a complaint on June 9, 2022 alleging concerns regarding: · Records and Reporting · Staffing · Care and Supervision Continuous Supervision required Behavioral Guidance Group sizes and Employee to children ratios · Policies and Procedures · Physical Facility The following concerns were raised: - children's records are not up to date - staff have expired first aid - staff are not adequately supervising children - staff yell at children - a staff working as additional support was considered to be in ratio - staff did not follow safe release of child procedures - lack of facility cleanliness All areas of the complaint were fully investigated. Evidence was collected through interviews, on-site inspections and/or review of documentation. Licensing determined the following contravention: · Child Care Licensing Regulation Sec. 51(1)(a) Behavioral Guidance |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Licensing determined that a staff has yelled at children. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
