| Eminent Stars Daycare Ltd - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | November 05, 2021 |
| Reason for Investigation | - Care and supervision - Records and reporting |
| Report of Findings |
|---|
| Licensing received a complaint on September 24 2021, regarding care and supervision, records and reporting, and physical facility concerns. The following details were provided: - A child was injured - Staff used inappropriate guidance practices - Facility did not inform parent of an child’s injury - Nails were exposed in the outdoor fence All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: - Child Care Licensing Regulation (CCLR) section 13(1) Environment - CCLR section 55(1) Notification of Illness or Injury |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 11010 - CCLR s.13(1) | A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees. Observation: Licensing observed the fence was in need of repair. Corrective action: Corrective action plan required |
| 19010 - CCLR s.55(1)(a)(1.1) | A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child (a) becomes ill or is injured.(1.1) In the case of a licensee who provides a care program described as Child-minding, the parent to be notified under subsection (1) is the parent who is on the premises on which the child-minding service operates. Observation: A parent was not notified when a child became ill or was injured. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on November 22, 2021. |
