| Harmony Court Care Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | January 03, 2023 |
| Reason for Investigation | - Physical facility, equipment & furnishings - Care and supervision - Outside Licensing Mandate - Hygiene & communicable disease control |
| Report of Findings |
|---|
| Community Care Facilities Licensing (CCFL) received a complaint on November 17 and 23, 2022. The complainant provided the following concerns: - medication errors - failure to notify a representatitive of an injury - physical facility All areas of the complaint were fully investigated. Evidence was received and reviewed through staff interviews, communications with facility management, and a review of documentation. Licensing determined a contravention: Residential Care Regulation Section 78 (2)(a) A licensee must keep, for each person in care, a medication administration record showing all medication administered to the person in care. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 39190 - RCR s.78(2)(a) | A licensee must keep, for each person in care, a medication administration record showing (a) all medication administered to the person in care. Observation: Licensing observed that the MAR was not kept updated with the PIC's medications. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
