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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
FBES-CLQ5MR

FACILITY NAME
Harmony Court Care Centre
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
GLAE-5RPUZ9
FACILITY ADDRESS
7195 Canada Way
FACILITY PHONE
(604) 527-3300
CITY
Burnaby
POSTAL CODE
V5E 3R7
MANAGER
Maggie Amirani

INSPECTION DATE
December 01, 2022
ADDITIONAL INSP. DATE (multi-day)
December 02, 2022
ADDITIONAL INSP. DATE (multi-day)
December 05, 2022
TIME SPENT (HRS.)
8.5
ARRIVAL
12:45 PM
DEPARTURE
03:45 PM
ARRIVAL
10:50 AM
DEPARTURE
01:10 PM
ARRIVAL
01:45 PM
DEPARTURE
04:00 PM
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). This report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting

As part of the routine inspection, a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3-year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing

Residential Care Regulation
Community Care and Assisted Living Act

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: The wood hand rail in first floor entrance has the corner chipped exposing rough edges and a risk for splinters measuring 4x2 inches. A cabinet below the sink in 1st floor dining room that would not close completely and a wall where the food cart was stored was chipped measures 4x3 inches and 2x2 inches. A duct covering was removed in the PICs toilet room, it requires reattachment. A dry wall in the small dining room was chipped measures 5x3 inches and 3x2 inches.
Corrective Action(s): Please ensure that all rooms and commons areas are maintained in a good state of repair.
Date to be Corrected: December 19, 2022

STAFFING: 32050 - RCR s.37(1)(e) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (e) evidence that the person has complied with the Province's immunization and tuberculosis control programs.
Observation: Two of 10 staff files did not have evidence of compliance with the Province's immunization and tuberculosis control programs.
Corrective Action(s): Please ensure that all employees in a community care facility provide evidence of compliance with the Province's immunization and tuberculosis control programs.
Date to be Corrected: December 19, 2022

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection 40(2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: Two of 10 staff has no performance review document on file.
Corrective Action(s): Please ensure that the performance of each employee is reviewed regularly
Date to be Corrected: December 19, 2022

STAFFING: 32260 - RCR s.44(1)(b) - A licensee must ensure that employees responsible for the preparation and delivery of food (b) receive ongoing education respecting the preparation and delivery of food, nutrition and, if required, assisted eating techniques.
Observation: One dietary staff does not have a food safe certificate on file.
Corrective Action(s): Please ensure that employees responsible for the preparation and delivery o food receive ongoing education respecting the preparation and delivery of food, nutrition and , if requires, assisted eating techniques.
Date to be Corrected: December 19, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: The insulin medication found in medication cart has no date when it was opened, this medication has a pharmacy label that can be stored outside of the fridge for 28 days. Medication refrigerator temperature was not recorded 7 times in November 2022, temperature has to be monitored twice daily.
Corrective Action(s): Please ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: December 19, 2022

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: A dietary staff was not using the nutrition/diet guide as reference in dishing out food in the dining area.Three kitchen refrigerator temperature was not recorded 21 times in November 2022. A staff lunch bag was found inside the small dining refrigerator.
Corrective Action(s): Please ensure that policies are implemented by employees.
Date to be Corrected: December 19, 2022

MEDICATION: 36170 - RCR s.72(b) - A licensee must ensure that a person in care's medication is returned to the dispensing pharmacy if (b) the expiry date on the medication has passed.
Observation: Three contingency medications for persons in care were expired.
Corrective Action(s): Please ensure that a person in care's medication is returned to the dispensing pharmacy if the expiry date on the medication has passed.
Date to be Corrected: December 19, 2022


Comments

Thank you to all the staff for their assistance and cooperation with the completion of this routine inspection.
The findings were discussed with the facility leadership while the licensing officer was on site.
The copy of the report and risk assessment were provided via email.

Please submit a written response to this routine inspection to Licensing by December 19, 2022.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
Dec 19, 2022

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.