| Bevan Village - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | October 28, 2019 |
| Reason for Investigation | - Staffing |
| Report of Findings |
|---|
| Licensing received a complaint on September 20th, 2019, regarding staffing concerns. The following details were provided: - Staffing levels. All areas of the complaint were fully investigated. Evidence was collected through facility documents. Licensing determined the following contravention: - Residential Care Regulation s.42(1)(a). |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 32170 - RCR s.42(1)(a) | A licensee must ensure that, at all times, the employees on duty are sufficient in numbers, training and experience, and organized in an appropriate staffing pattern, to (a) meet the needs of the persons in care. Observation: Inadequate staffing levels were confirmed during certain periods of time. Corrective action: Action plan is required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. - Review corrective action plan. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on October 28, 2019. |
