Learn N' Play Childcare Centre - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJuly 20, 2023
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on June 19, 2023, alleging concerns regarding Care and Supervision.

The following information was provided:
- Active supervision allegedly not maintained at all times

All allegations were investigated. Licensing collected evidence through interviews, review of documentation, and a site visit.

The following contravention was determined:
- Child Care Licensing Regulation (CCLR) s.51 (1)(a).
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14220 - CCLR s.51(1)(a)A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance.
Observation: Licensing determined behavioral guidance appropriate to the age and development of the child had not been provided.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- Licensee has addressed some contraventions. Corrective action plan required to be submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review and monitor corrective action plan > Follow up inspection required.