| Bevan Village - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | January 13, 2023 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| On October 25, 2022, Licensing received a complaint alleging concerns regarding Care and Supervision. The allegations included the following details: ·The person in care (PIC) developed medical conditions as a result of a fall and had unmanaged pain. All areas of the complaint were fully investigated. Evidence was collected through review of documentation and communications with the facility management. The following contraventions were determined: - Residential Care Regulation Section 55(2)(a) General Health and Hygiene. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 34160 - RCR s.54(2)(a) | A licensee must (a) assist persons in care to obtain health services as required. Observation: Staff failed to contact the PIC’s medical practitioner when a decrease in the PIC’s mobility was observed and the PIC’s pain was ongoing and increasing, despite receiving analgesic medication. The staff did not adequately monitor the effectiveness of the analgesic medication. Corrective action: Corrective action required To be corrected by: January 19, 2022 |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
