| Riverside Childcare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 11, 2023 |
| Reason for Investigation | - Licensing |
| Report of Findings |
|---|
| Licensing received a complaint on October 13, 2023 concerning the Licensee not meeting a requirement of an In-Home Multi-Age Child Care program. All areas of the complaint were fully investigated. Evidence was gathered through interviews, on-site inspections, digital recordings, and review of documentation. Licensing confirmed the following: The Licensee failed to notify licensing of a change in the information provided at the time of applying for a licence and, in addition, the Licensee did not initially disclose this information to the Licensing Officer when asked during inspections. Therefore, the following contraventions to the Child Care Licensing Regulation was determined: Section 10(1), Continuing duty to inform Section 12(1)(b), Investigation or inspection |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 10010 - CCLR s.10(1) | Applicants for licences and licensees must notify a medical health officer immediately of any change in the information provided under section 9. Observation: The Licensee did not notify Licensing when she did not live in the home for a period of time. Corrective action: (no corrective action) |
| Actions Required by Licensee/Operator | |
|---|---|
| - No response required related to contraventions. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required ralated to investigation. |
