Canyon Springs Montessori Academy - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJuly 11, 2023
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on July 7, 2023, alleging concerns regarding the following:

Care and Supervision:
- Nap time procedures

All areas of the complaint were fully investigated. Evidence was collected through interviews.

Licensing determined the following contravention:
- Child Care Licensing Regulation- 56(2)- community care facility records and policies
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
13071 - CCLR s.56(2)A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees.
Observation: Some staff have not always followed the procedure around nap time.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- Manager to submit corrective action plan.
Action Required by Licensing Officer or Medical Health Officer
- Licensing to review corrective action plan.
Status Update
No further action required. All contraventions have been addressed.
Updated on July 18, 2023.