| Growing with Smiles Childhood Center Ltd - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | September 19, 2022 |
| Reason for Investigation | - Staffing - Care and supervision - Hygiene & communicable disease control |
| Report of Findings |
|---|
| Licensing received a complaint on September 12, 2022 regarding Care and Supervion and Hygiene and Communicable disease. The following details were provided: - Inappropriate guidance strategy used by staff - Insufficient supplies provided - Inadequate staffing All areas of the complaint were fully investigated. Evidence was collected through interviews, records, and the physical inspection of the premises. Licensing determined the following contravention: Child Care Licensing Regulation (CCLR) Section 51(1)(b) Behavioural Guidance |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14230 - CCLR s.51(1)(b) | A licensee must (b) provide to employees and parents a written statement of the licensee's policy on behavioural guidance. Observation: Written statement of the facility policy on behavioral guidance was not provided to the parents, including facility's response to behavior. Corrective action: Corrective action plan received. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on September 19, 2022. |
