| Mountain View Home - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | November 25, 2019 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on July 26th, 2019, regarding care and supervision. The allegations included the following details: - An incident of unusual behaviour occurred All areas of the complaint were fully investigated. Evidence was collected from facility records. Licensing determined the following contraventions: - Residential Care Regulation (RCR) Section 81(3)(a)(ii) – Care plan needed if more than a 30 day stay. - RCR section 77(2)(c)- Reportable Incidents |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 34610 - RCR s.81(3)(a)(ii) | A care plan must include all of the following: (a) a plan to address (ii) behavioural intervention, if applicable. Observation: A review of two care plans determined that they do not have a detailed care plan for addressing unusual behaviors. Corrective action: Action plan is required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
