| Busy Bee Montessori Children's House - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | October 25, 2021 |
| Reason for Investigation | - Staffing - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on September 9, 2021, alleging concerns of care and supervision. The allegations included the following details: Care and supervision - Physical and emotional abuse - Supervision concerns All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews, an inspection of the physical facility, and documentation. The following contraventions were substantiated: - Child Care Licensing Regulation (CCLR) · Section 51(1)(a) Behavioural guidance · Section 39(1) Continuous supervision required |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14060 - CCLR s.39(1) | A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult. Observation: Licensing observed supervision was not provided by a qualified staff. Corrective action: Correective action plan required |
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Licensing observed inappropriate guidance techniques used by the Licensee to children under three years of age. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review the corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on November 05, 2021. |
